Site Coordinator, Newborn Hearing Screen Program

The Hearing Screen Coordinator (HS Coordinator) is responsible for the administrative functions, staffing and reporting related to their assigned site/s. In addition, the HS Coordinator is on site daily performing hearing screens, documenting results, and educating parents on the relevance of hearing screens and the importance of early intervention.

Staffing & Scheduling:

• Ensure adequate coverage to meet hospital obligations and program requirements.
• Apply appropriate discretion in determining the frequency for onsite visits to each assigned location.

Training:

• Train new hires and retrain team members as required and directed by the Market Manager.
• Participates in company and hospital training/orientation when applicable.

Contract & Employee Relations:

• Ensures all eligible babies are screened.
• Performs Hearing Screens, and documents results.
• Notify Primary Care Physician (PCP) of any final “REFER” status if applicable.
• Serve as the primary point of contact for hospital questions/concerns on a day-to-day basis and meet with hospital leadership and team members and provide updates to HS leadership as required.
• Manages and escalate all employee-related issues, such as time-off requests, retention management, scheduling, and performance/behavioral concerns.
• Monitors and ensures employee files are up to date, including TB/CPR NCHAM (national center for hearing assessment and management) requirements as applicable.

Reporting & Data Management:

• Responsible for updating and reconciling birth statistics monthly for each assigned site and will work with Data Management team to resolve any issues to meet deadlines.
• Monitor and review Power BI reports such as medical sponsor reports for timely submission by physician sponsors with appropriate follow-up and all team/site related productivity reports and address timely with team members as necessary.
• Complete all necessary state and hospital reporting.

Supplies & Equipment:

• Ensures supplies and equipment at each assigned site are ordered with appropriate frequency and all required maintenance is completed timely.

Other Duties: The Hearing Screen Coordinator will perform other duties as assigned.

• High school diploma or GED required
• CPR Certification (within 30 days of hire)

Experience Industry:

• Healthcare

Experience:

• Previous management or supervisory experience preferred.
• Experience working with infants preferred
• Experience in a hospital setting preferred

Skills:

• Demonstrate sensitivity when speaking to family and when handling patients
• Excellent communication and interpersonal skills
• Excellent written and verbal communication skills
• Computer knowledge with proficiency in Excel
• Excellent organizational and follow-up skills
• Detail and multi-task oriented
• Ability to work independently and as part of a team
• Ability to delegate
• Ability to effectively prioritize daily tasks and assignments
• Ability to maintain a high level of confidentiality
• Ability to lift, carry, push/pull up to 50 lbs.

• Medical, Prescription, Dental, Vision Insurance
• Progyny Fertility Benefits
• Livongo Diabetes Management
• Teladoc Health and Second Opinion Services
• Smart Shopper
• 401(K) Thrift Program & Sharing Plan**
• Employee Stock Purchase Plan (ESPP) – 15% discount*
• Basic Employee; Spouse; Child Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Employee Optional Life and AD&D
• Short & Long Term Disability
• Pre-Tax Health Savings Accounts (HSA)
• Employee and Dependent Flexible Spending Account (FSA)
• Family Medical Leave Act (FMLA)**
• Parental Leave Benefit
• Sick Pay Bank
• Employee Assistance Program (EAP)**
• Group Aflac Policies
• Identity Theft Protection
• Employee Charitable Fund
• Care.com
• Various Discount Programs
• Part Time Regular employee classifications also receive this benefit