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Social Services Lead Worker

State of Nebraska
Geneva, Nebraska
Full time
4 weeks ago
The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25

Location:
Geneva, NE

Hiring Rate:
$22.424

Job Posting:
JR2025-00017574 Social Services Lead Worker - Geneva (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
07-29-2025

Job Description:
At DHHS, we do our best to grow our own! Our staff knows all that goes into helping people live better lives, and this new opportunity as a Lead Worker offers the chance to guide and support Social Service Workers in those efforts.

Located in Geneva, this position will serve as lead worker through coaching, mentoring, instructing and providing case consultation, advice, direction, technical assistance and individual training to Social Services Workers and Trainees to ensure efficient and effective delivery of services. Review situations where an appeal has been filed to determine adherence to policy and participate as the representative for the division during the initial appeal process. Provide assistance in monitoring and evaluating internal protocols, policies, service delivery goals and objectives. Process and determine eligibility for complex customer Medicaid eligibility situations. Assist applicants, verify information, compute budgets, assess situations, and make referrals to appropriate programs/resources. Provide information regarding assistance programs and prepare required documentation, narratives, and correspondence. Assist in the training, mentoring and development of the team.

Requirements/Qualifications
Minimum Qualifications: Two years experience in a health and/or human services field OR 24 semester hours of post high school education in behavioral sciences, public/business administration, social sciences or closely related field OR any combination of education and experience that equates to two years in human services, behavioral sciences, public/business administration, social sciences, or closely related field. Experience in a social service organization with responsibility for determining eligibility for Economic Assistance or Medicaid and long term care programs.
Preferred: Experience with MLTC programs.
Knowledge, Skills and Abilities:
Knowledge of the Medicaid Assistance programs. Candidate must have basic math skills, strong computer skills, strong organizational and interpersonal skills. Must have the ability to read, understand, apply and explain complex regulations and polices to customers and staff. Ability to handle people of varying backgrounds and situations comfortably. Staff may be required to travel.

Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

Instructions for Applying

Important points to remember when applying:
  • The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
  • Make sure your application is complete. Incomplete applications are rejected.
  • You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
  • You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
  • When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.
We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans' Preference.
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