About GPL
Global Procurement & Logistics LLC is a Third Party Logistics (3PL) company offering warehousing (public and bonded), drayage, ocean freight, domestic transportation, fulfilment and distribution services. With an innovative approach our local, global, and international transportation and logistical service solutions are integrated and seamless.
We provide an end-to-end service for manufacturers, suppliers, and customers by handling all logistics from manufacturing to the end user.
SOP Manager
Reports to the: President & Vice President
The SOP Manager will organize and oversee the daily operations of GPL & Caraleena Trucking LLC. The SOP Manager is responsible for the efficient day-to-day running of the operations of the office, warehouse, management of the liaison between the warehouse and the office staff, managing standard operating procedures of warehouse and ensures that they are complied with.
Essential Duties & Responsibilities:
- Plans and monitor the day-to-day running of business to ensure smooth progress;
- Managing standard operating procedures of warehouse and ensures that they are complied with
- Provide constructive feedback;
- Evaluates regularly the efficiency of business procedures according to organizational objectives and apply improvements;
- Weekly Brainstorming with President and Vice President, and provide ideas to help improve the organisation;
- Daily meeting with President and Vice President;
- Allocates staff resources;
- Go-to-person for all queries;
- Improves Operational efficiency and productivity;
- The tracking and recording of inventory, and effective allocation of staff resources;
- Manages procurement processes and coordinate material and resources allocation;
- Oversees customer support processes and organize them to enhance customer satisfaction;
- Revises and/or formulate policies and promote their implementation;
- Manages relationships/agreements with external partners/ customers;
- Evaluates overall performance by gathering, analyzing and interpreting data and metrics;
- Ensures that the company runs with legality and conformity to established regulations;
- Ensures all orders are staged, checked and depart on time in liaison in with the Warehouse Operations Manager;
- Ensures compliance with OSHA regulations;
- Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion, liaison in with the Warehouse Operations Manager;
- Ensures accuracy of customer services;
- Ensures proper labor coverage for daily workload;
- Oversee the Drayage function;
- Provide warehouse with leadership, direction and coaching to achieve work objectives and improve performance and skills;
- Ensures the safe, clean and efficient operation of the warehouse to meet service standards;
- Assists in developing a program to train and motivate personnel for increased effectiveness;
- Develops and implements shipping and receiving work schedules and assignments to ensure effective and efficient operations;
- Makes recommendations to the President and Vice President on programs to improve overall operations;
- Interacts with the customer on a daily basis and attends regular customer meetings;
- Develops and implements a daily plan for allocating jobs;
- Coordinates with Warehouse Operations Manager, Dispatcher, Drivers and Office staff to achieve operational excellence;
- Maintains a professional and courteous relationship with customers and ensures that all personnel do the same;
Requirements:
- BSc/BA in Business Administration or relevant field;
- At least 10 years of management experience in a warehouse or distribution environment;
- Should have served in the military for a minimum of 4 years
- Logistics Management;
- Experience of staff management;
- Proven experience of equivalent position;
- Excellent organizational and leadership abilities;
- Outstanding communication and people skills;
- Knowledge of industry’s legal rules and guidelines;
- In-depth knowledge of diverse business functions and principles (e.g. supply chain, logistics, customer services, etc.);
- Working knowledge of data analysis and performance/operation metrics;
- Familiarity with MS Office and various business software packages;
- Inventory Control Management;
- Experience of achieving efficiency and quality control of warehouse operations;
- Computer applications using MS office and Excel;
- Computer applications experience using Cargowise system desired;
- Working knowledge of OSHA, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary;
- Excellent customer service skills;
- Excellent analytical and mathematical skills;
- A willingness to be hands on where required to get the job done.
Other:
- Must be able to work in varying facility conditions;
- Ability and availability to work irregular or extended hours as needed;
Benefits
· Competitive Salary
- Bonus
- 401(k)
- Paid time off
- Dental insurance
- Health insurance
- Vision insurance
- 2 weeks Paid time off plus 8 public holidays
Job Type: Full-time
Schedule:
Monday to Friday
Work Location: In Person
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Application Question(s):
- Should have served in the military for a minimum of of 4 years
Work Location: In person
