Behind every one of the millions of tests we carry out, you’ll find our Specimen Management team. It’s thanks to their care and dedication that patient specimens move through each stage of the testing process in an accurate and timely manner. It’s challenging and meaningful work that will give you the chance to innovate, problem solve, and grow your skills to build a satisfying and rewarding career.
“When you open the bag, it’s not just a piece of paper. It’s not just tubes that you handle. It’s the patient’s life that you are servicing, and you want to give them the best results.”
- Josephine Mendoza Valdizno,
Success profile
What makes a successful candidate? See if you have what it takes.
Collaborative
Efficient
Focused
Results-driven
Productive
Organized
See how your career can grow
The possibilities in Specimen Management are numerous. That means endless opportunities to make your mark on promoting a healthier world. As part of the Specimen Management team, you’ll gain new skills and discover a welcoming workplace that helps you meet your career goals. You’ll also participate in mentoring and professional development programs that take your talents to the next level. It all starts here. Here is just one example of a career path you can take.
Specimen Management Technician
Specimen Management Technician
Sr. Specimen Management Technician
Sr. Specimen Management Technician
Specimen Management Group Lead or Trainer
Specimen Management Group Lead or Trainer
Specimen Management Supervisor
Specimen Management Supervisor
Additional Advancement Opportunities
Additional Advancement Opportunities
Job Details
Category Specimen Processing
Location Lewisville, Texas
Job function Operations
Job family Specimen Processors
Shift Day
Employee type Regular Full-Time
Work mode On-site
Specimen Processing Group Lead - Lewisville, TX - Tuesday to Saturday 06:00am-02:30pm
This position assists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of all Specimen Technicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below. Priority consideration given to internal candidates for this position.
Pay Range: $22.57+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Demonstrates a proficiency and understanding of all job duties in Specimen Processing department
Strong troubleshooting and problem resolution skills; ability to work effectively with the technical departments to resolve problems and gain cooperation as needed
Assists all SPT’s in proper test selection and problem resolution
Answers and clarifies employee questions (including laboratory personnel) regarding processing
Provides appropriate feedback to supervisor(s) when problems arise.
Completes appropriate shift paperwork, setting up for production, and insuring that their staff has cleaned up at the end of the shift
Monitors supply inventory, ordering supplies as needed
Repairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope are required
Assists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s)
Perform all other job duties as assigned
In addition to above, the group leader may assist the supervisor(s) in the following:
Prioritizing work assignments
Monitoring production and activity of all SPT’s in order to meet departmental deadlines
Coaching for improved performance by providing appropriate feedback and maintaining a positive work environment
Ensures effective employee utilization through workforce planning to include staffing weekends and holidays
Makes suggestions and recommendations to enhance workflow
Helps manage department overtime
Ensures that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to
QUALIFICATIONS
Required Work Experience:
Internal candidates minimum of one year in SPT III/related role
Preferred Work Experience:
3 years experience in a laboratory environment with Specimen Processing experience preferred.
Medical background preferred which includes medical terminology applicable to a clinical laboratory
Physical and Mental Requirements:
Performs multiple tasks simultaneously and with interruptions, physical and mental stress
Works in a biohazard environment and practices good safety habits
Able to sit or stand for long periods
Knowledge:
N/A
Skills:
PC skills including the ability to run reports & use to manage workflow; real-time thru-put
Maintains confidentiality at all times. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.
Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team on task
Demonstrates strong interpersonal skills that foster a positive environment
Demonstrates flexibility and adaptability
Drives frequent employee interaction on the floor providing feedback, coaching, and guidance
Demonstrates excellent communication skills and ability to answer questions with both internal and external clients
Adheres to Quest Diagnostics core values, safety, and compliance policies and procedures
Works under pressure and assists department in maintaining productivity and quality goals
Ability to diffuse tense situations and applies good judgment when making decisions and resolving problems
EDUCATION
High School Diploma or Equivalent
LICENSECERTIFICATIONS
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
2025-88829
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
We’ve built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There’s a broad range of opportunities, so you can explore many career paths in one company. There’s resources to help you build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.
Benefits
We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.
Medical, supplemental health, dental, and vision
From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.
Annual incentive plans
All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.
401(k)
You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.
Report job
