Sr. Quality Engineer (Hybrid)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

We are currently seeking a Sr. Quality Engineer to join our team. In this role, you will review product expectations and identify appropriate safety, reliability and durability testing as part of a comprehensive product test plan. The position also involves coaching and training our RD&D team on relevant testing standards to ensure alignment between product design and product performance requirements. Applicants should possess strong conceptual, analytical and problem-solving skills. The ideal candidate also has excellent communication skills, with the ability to clearly explain testing requirements and results to a broad and diverse audience.

A day on the job looks like this:

• Owning and developing product test plans (plastics/toys/soft goods)
• Reviewing product expectations and identifying appropriate safety, reliability and durability testing as part of a comprehensive product test plan
• Creating and maintaining a library of test methods/protocols to ensure consistency and repeatability across in-house testing and third-party lab testing
• Presenting product test plans and test results to RD&D and Supply Chain to support informed product decisions
• Analyzing test results to evaluate product performance against defined requirements
• Identifying applicable industry standards for raw material and finished product testing
• Collaborating with the in-house lab manager to determine required testing capabilities
• Coaching and training RD&D on relevant testing standards to align product design with performance goals
• Participating in failure analysis and supporting baseline testing for product improvement projects
• Leading and/or supporting root cause analysis for customer service inquiries
• Collaborating with Product Integrity and Compliance teams

Qualifications

Got the skills and experience? Here’s what we’re looking for:

• Bachelor’s degree in Engineering, Science or English, or quality management experience
• 5+ years of product engineering experience
• 3+ years of experience implementing quality engineering processes
• Ability to present technical data to diverse audiences at various levels
• Experience working with global teams
• Proven ability to develop customized testing protocols as needed
• Strong conceptual, analytical and problem-solving skills
• Ability to communicate complex testing requirements and results clearly and effectively
• Proven work experience in quality, engineering and testing standards
• Deep understanding of manufacturing processes
• Extensive knowledge of raw material processing and handling in global manufacturing environments
• Expertise in ASTM and other standard testing methods, with the ability to identify appropriate standards for each application
• Experience working with third-party testing labs
• Expert knowledge of regulatory requirements related to furniture
• Comfortable working with systems and performing data analysis
• Proficiency in MS Office, with strong skills in building and presenting reports
• Experience communicating through remote channels, such as video conferencing, email and text

Additional Information

And here’s our end of the bargain!

At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at a salary rate between $98,000 - $137,500 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1