The California Department of Social Services (CDSS) Legal Division is recruiting to fill one permanent full-time Staff Services Analyst (SSA)/Associate Governmental Program Analyst (AGPA) position in the Legal Operations Branch (LOB). The position is located in the Sacramento Headquarters office and reports to a Staff Services Manager I in the Legal, Policy, and Program Services Unit (LPPSU). This position is eligible for a hybrid (remote telework and in-office) work schedule.

Consider joining our team in LOB, where we foster a spirit of collaboration, professional development, and personal excellence as we carry out the important work of the Division and Department.

The SSA/AGPA is an integral member of the LOB team and is responsible for administrative work in the LPPSU which is critical to the overall success of the Unit.

The SSA/AGPA will provide direct support for the Information, Technology and Administrative Litigation (ITAL) Branch with emphasis on the Information, Personnel, and Audits (IPA) Bureau related work. The SSA/AGPA serves as liaison for Ethics Training, Automated Form 700 E-Disclosure, and Incompatible Activities filing; logs information into databases, spreadsheets, and/or other tracking platforms; ensures the proper electronic filing of information housed in data repositories.

Duties will include receipt and assignment of highly confidential personnel documents and working with attorneys and paralegals to coordinate production, adhering to all mandated time frames and deadlines; assisting paralegal staff with preparing exhibits and trial binders; preparing reports derived from case management and assignment systems; creating dashboards.

The SSA/AGPA establishes and maintains the policies and procedures related to legal policy support, training, desk manuals, and various other administrative protocols; analyzes internal processes and makes recommendations for process improvement; provides support to management and staff related to SharePoint site organization, management, functionality, and navigation; may create automated workflows using various tools. The incumbent will also serve as the SharePoint Super User for the ITAL Branch.

Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey.

Would you like more information regarding career opportunities with the CDSS? We’d love to hear from you! Please contact us at [email protected] and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: Three Steps to a State Job.

You will find additional information about the job in the Duty Statement.

Working Conditions

This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer’s markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.

This position may be eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Social Services policies. Please note, if this position is being advertised in multiple locations, the headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

STAFF SERVICES ANALYST
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-479762

Position #(s):

800-310-5157-910

Working Title:

Policy Analyst

Classification:

STAFF SERVICES ANALYST

$3,749.00 - $4,698.00 A

$4,059.00 - $5,081.00 B

$4,868.00 - $6,093.00 C

Shall Consider:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5,855.00 - $7,327.00 A

# of Positions:

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

The California Department of Social Services (CDSS) serves, aids, and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility, and foster independence. CDSS values diversity at all levels of the organization and is committed to fostering an environment in which employees and partners from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees and partners bring unique ideas and perspectives that inspire innovative solutions to further our mission.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

The selected candidate will be subject to a criminal records background check clearance by the Department of Justice and the Federal Bureau of Investigations. A criminal conviction or history does not in and of itself preclude employment.

Interested applicants MUST submit the following application materials:

STD. 678 job application and a STATEMENT OF QUALIFICATIONS (SOQ). The SOQ should be one page and typed in 12-point Arial font. The SOQ is a narrative discussion of how the applicant’s education, training, experience, and skills meet the job description and duty statement for the position and must address the questions below. The SOQ will also serve as documentation of their ability to present information clearly and concisely in writing. Applications submitted without required documents may not be considered.

STATEMENT OF QUALIFICATIONS

1. Describe how your education, training, and experience make you the best candidate for this position, citing the job responsibilities in the duty statement and desirable qualifications described in this announcement.
2. Describe your experience performing policy research and analysis and recommending courses of action based on your findings.
3. What is your approach to planning, organizing, and managing projects? What tools do you use to ensure deadlines are met?

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/10/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services

California Department of Social Services

Attn: Classification & Pay Unit

P.O.Box 944243

Sacramento, CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services

California Department of Social Services

Classification & Pay Unit

744 P Street, MS 8-15-58

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Statement of Qualifications -
(SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience with policy development and analysis

Proficiency using Adobe Sign, Nitro Forms, and Microsoft applications including Word, Excel, Outlook, PowerPoint, Teams, SharePoint, Power BI, and Power Automate
Ability to research, analyze, and problem-solve
Experience with data management and creating statistical reports
Ability to communicate and present information clearly and concisely both verbally and in writing
Excellent attention to detail with strong organizational, time management, and project management skills
Exceptional tact and professionalism in handling confidential assignments
Strong interpersonal, customer service, and collaborative skills

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

Public transit (mass transit) passes.
- 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
- 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
Vanpool drivers and riders
- 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees!

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Mariel Balbuena
(916) 796-8491
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 657-2326
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

CalCareers Exam/Assessment Search

Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: [email protected].

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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