Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.
The SSM I directs fully developed staff functions; supervises a group of technical and analytical staff performing journeyperson level work; and personally performs the most difficult or sensitive work. The Incumbent is responsible for management, supervision, and organization of resources, as well as the implementation of program objectives. To ensure program objectives are met, the SSM I may be required to work extended hours, e.g. nights, weekends, and holidays. The SSM I is responsible for managing staff during both normal and disaster recovery operations.
Primary management duties involve supervisorial responsibility for staff; planning, coordinating, and directing resources effectively; developing, reviewing, and approving all program-related documentation; soliciting and ensuring necessary input from and coordination with all persons contacted in the course of work; making financial, programmatic, and administrative decisions on all aspects of the program; and making recommendations to upper management.
In alignment with the strategic plan, the SSM I develops, directs, and empowers staff to ensure they are customer-focused innovators and problem solvers providing a high level of service and technical expertise in their delivery of services. The SSM I identifies innovative opportunities and makes recommendations for potential consideration for the strategic plan, undertakes department-wide projects, and anticipates the needs of, and impacts on, disaster recovery program and operation. The SSM I establishes and maintains relationships with various internal and external stakeholders, promotes organizational efficiency and operational excellence.
This position is located in the Financial Processing Unit in Mather, CA.
You will find additional information about the job in the Duty Statement.
Working Conditions
Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.
Conflict of Interest: This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Cal OES is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
The Recovery Section is responsible for managing disaster recovery and providing assistance to local governments, special districts, certain nonprofit organizations, individuals, businesses and agricultural communities impacted by disasters. The Recovery Section ensures state and federal support are provided in an efficient and timely manner throughout the recovery process.
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
More information may be found here: Recovery Directorate | California Governor's Office of Emergency Services
Department Website: http://www.caloes.ca.gov
Special Requirements
- List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
- List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
- Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
- You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
- SROA and Surplus are encouraged to apply and must submit a copy of their letter..
- Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/13/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.
Desirable Qualifications
- Ability to develop strategies to address complex policy issues; communicate and disseminate best practices to improve outcomes, integrate programs
- Ability to foster collaboration, mutual respect, and teamwork, while maintaining assertiveness and diplomacy in meeting CalOES objectives
- Strong analytical skills with the ability to problem solve and use critical and creative thinking skills
- Strong writing skills with the ability to provide effective and succinct written analysis of complex information and with clarity
- Ability to cross collaborate and communicate effectively with internal and external stakeholders
- Ability to maintain poise and good humor while working in a time sensitive and results oriented environment
- Ability to research, develop and evaluate alternatives; analyze data and present ideas and information effectively
- Competent with MS Office including Outlook and Adobe
Benefits
- Free Parking
- On-site Gym and Locker room
- Electric Carport
- Excellent CalPERS state pension plan
- 401(k) and 457(b) Plans
- Flexible Schedules
- Generous paid time off
- Health, dental & vision insurance for the employee or the employee's family
- Investment in careers development
- Located near many local eateries, financial institutions, and the Light Rail Station
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
HR Unit-KC
(916) 845-8321
[email protected]
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 845-8527
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
- Length: No more than one page.
- Spacing: Single-spaced.
- Font: Use 11-point Arial font.
- Header: In the upper left corner of the page, include your name, the date, and the job code number for the posting.
- Questions: Responses need not include the question but must be numbered in the same order as below
For assistance in uploading documents, including the SOQ, please consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package
Examination Information
To obtain list eligibility please click on the link below
Staff Services Manager I - Exam 2109
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.