BACKGROUND CHECK AND FINGERPRINTING ARE REQUIRED.
Limited Term - 12 months; may be extended up to 24 months or become permanent without additional interview.
Do you enjoy working in a fast-paced Office-Centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Staff Services Manager I who has demonstrated strong analytical skills, supervisory and/ or managerial abilities, and personal qualifications to join the Enforcement Branch.
If this is you, then CDI may be the employer for you!
The incumbent will provide direct supervision to the Local Assistance Unit (LAU) staff and will also develop, maintain, and oversee the operations of this unit related to Local Assistance funding. The incumbent; identifies staff training needs; provides indoctrination and remedial training as needed; handles other administrative matters including personnel issues and Information Technology Systems’ needs
This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.
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You will find additional information about the job in the Duty Statement.
Working Conditions
- Must be able to work in a law enforcement environment that includes the presence of firearms
- Must be able to work in a high-rise building
- Frequent sitting is required
- Moderate travel via private or public transportation (i.e., automobile, airplane, etc.) including overnight travel inside California may be required
HYBRID TELEWORK: This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and based on CDI’s current telework policy. While CDI supports telework, in-person attendance will be required based on operational needs. Employees are expected to be able to report to work with minimal notification if an urgent need arises, as determined by the Department.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The CDI is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.
ENFORCEMENT BRANCH
HEADQUARTERS
This recruitment is for the Enforcement Branch Headquarters located at:
2400 Del Paso Road, Suite 250
Sacramento, CA 95834
Department Website: http://www.insurance.ca.gov
Special Requirements
- Exam list eligibility - refer to exam link below.
- Transfer eligibility, if applicable, for current/former civil service employees
- Statement of Qualifications
CRIMINAL RECORD SUPPLEMENTAL QUESTIONNAIRE (CRSQ) IS REQUIRED. CLICK HERE TO ACCESS THE CRSQ FORM
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/19/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Criminal Record Supplemental Questionnaire
- Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.
Desirable Qualifications
- Ability to work in a fast-paced environment and to organize/prioritize workload to meet demands;
- Independently resolve complex issues within a short time frame;
- Demonstrated ability to act independently, open-mindedness, flexibility, and tact;
- Foster cohesive working relationships with people from within and outside of the department;
- Ability to provide accurate, clear, and timely advice and direction;
- Understanding of the principles, practices, and trends in employee supervision, staff development, team building, motivation, conflict resolution, and customer service;
- Ability to analyze data and present verbally and in writing;
- Ability to work under pressure and meet tight deadlines;
- Ability to speak in front of large groups;
- Experience in interpreting and applying statutes and regulations;
- Experience in evaluating grant proposals and/or managing funds;
- Knowledge and proficiency in the use of personal computers and standard office software (i.e. Outlook, Word, Excel, Access and PowerPoint.)
Benefits
CDI offers many benefits including the following:
- FREE PARKING
- Flexible work hours
- Remote work options
- Medical Benefits - including health, dental, and vision insurance
- Employee Wellness Program
- Employee Assistance Program
- On the Job Training
- Career Services Program
- Recognition Program
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401(k), 457)
- Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Hiring Unit Contact:
Classification & Consultation Unit
(916) 492-3300
[email protected]
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 492-3024
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
EXAMINATION INFORMATION
Step 1 - If you have not taken the Staff Services Manager Iexamination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.
EXAMINATION LINK: Staff Services Manager I
Step 2 - submit your application including all required documents, by using the "Apply Now” button found at the top of this bulletin.
Statement of Qualifications
Resumes do not take the place of the Statement of Qualifications. Applicants who fail to submit the Statement of Qualifications will be eliminated from the selection process.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
