Stella’s Ice Cream is a small batch, handmade ice cream company. We take pride that our shop and our ice cream reflect the local community. All our ice cream is handmade with love in our own kitchen.
We started Stella’s to build community! Our team is an important part of our community, and we are proud to offer a great opportunity for someone to grow their career along with us. We are currently looking for a Shop Manager to join our team.
To Apply: Please send your resume and cover letter answering the following questions:
- Why do you think you would be a great fit for this position?
- What does hospitality mean to you?
- How would you help make Stella’s the best place to work for your team?
- What professional quality do you admire most?
POSITION SUMMARY: The Shop Manager will be the heartbeat of our company. We are looking for a leader who wants to bring our company values and culture to life by serving their team and our community. The Shop Manager will always listen and learn from their team and our customers to make Stella’s Ice Cream the best place to work, partner with and visit. Our team is only as strong as those who are leading them! This is a fast-paced & high-volume service environment where the Shop Manager is expected to create a strong culture of hospitality by leading the shift on the floor during peak times.
ESSENTIAL RESPONSIBILITIES:
- Build relationships with our team and our community
- Lead hiring and training of all shop positions
- Lead shop team development and retention
- Forecast and schedule to meet needs of the team and customers
- Always keep shop at 100% operational capacity
- Lead product quality and food safety programs
- Bring company communication to life
- Manage shop spending to reach annual strategic goals
- Help make ice cream and baked goods for the shop daily
QUALIFICATIONS
- 1+ years’ experience managing a team in a retail or food establishment
- Ice cream making or baking experience preferred
- Food service leadership experience preferred
- Be available for after-hour emergencies
- Flexibility to work full-time including days, evenings, weekends, holidays and summers as needed
- Servant leadership approach to management
COMPENSATION & BENEFITS:
* The shop manager will be an hourly position, with tips when working alone.
* Incremental, merit-based raises
* As much ice cream as you can eat
* As a small business, we do not currently offer any health or retirement benefits. However, we plan to offer these programs as soon as possible!
Career advancement possibilities abound in our growing company!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
