Summer Receptionist/Telephone Operator

The Platinum- and Emerald-rated private New York Athletic Club, located in Pelham Manor, NY is seeking for regular full-time seasonal Receptionist/ Telephone Operator. The Receptionist/Telephone Operator is the first impression to our members and guests when they enter the Clubhouse. The receptionist is responsible for providing members with information and assisting with dining reservations.

Requirements:

· The ability to work “hands on” with members.

· Strong administrative skills that include MS Word, MS Excel, learning new programs.

· Answering Member questions about the different outlets and Club policies

· Assist with dining reservations

· Assist in printing dining menus and creating buffet labels

· Keep the lobby and coat check areas in order

· Updating shuttle bus reservations (Memorial Day – Labor Day)

· Checking in and closing shuttle bus daily event (Memorial Day – Labor Day)

· Interacts with members, solicits, and utilizes feedback, answers questions while solving problems

· Interacts with each department when necessary

· Ensure proper steps of service, and promote excellent membership experience

· Perform other related duties, tasks and responsibilities as required or apparent.

· Obtains pertinent information from Members that include, phone number, email

· Transmits necessary information to the other departments

· Must be able to work weekends and summer holidays.

· Have reliable transportation.

· Completes projects in a timely manner.

· Assists other departments when necessary

Qualifications and Experience:

· High-energy, outgoing personality with strong professional interpersonal skills

· Excellent attention to detail

· Diplomatic team player able to foster relationships with Members, employee partners and guests.

· Possesses a passion for exceeding Member expectations and a commitment to excellence that results in providing the highest quality member and guest experience

· Flexible attitude for given tasks and adjustment of schedule when needed

Benefits:

· Great work environment, daily meals and uniforms provided by the Club

· Hourly wages (Eligible for overtime)

· Free parking

Physical Requirements:
While performing the essential functions of this job, the employee is regularly required to stand and walk for extended periods of time, use hands and fingers, reach, climb, bend, twist, stoop, kneel, crouch, and lift and/or move up to 50 pounds. Work outside on occasion.

Job Types: Full-time, Temporary

Pay: $16.50 - $18.50 per hour

Schedule:

• 8 hour shift
• Weekends as needed

Ability to Commute:

• Pelham, NY 10803 (Required)

Ability to Relocate:

• Pelham, NY 10803: Relocate before starting work (Required)

Work Location: In person