Annual Salary: $78,936.00 - $102,648.00
Deadline to Apply: Thursday, September 4, 2025
Position Information:
The Supervising Communications Specialist supervises staff and dispatch services for emergency and non-emergency law enforcement, fire and medical agencies; acts as the primary overseer of the 911 Public Safety Answering Point (PSAP) center, ensuring streamlined, efficient, and accurate communication during emergencies; and performs related duties as required.
Minimum Qualifications:
Four years of full-time emergency dispatch experience including one year in all areas of Police/Fire/EMS Communications.
License Or Certificate
- A valid driver’s license is required at the time of appointment and must be maintained for continued employment in this classification.
- Certification on the National Crime Information Center (NCIC) and Criminal Justice Information Systems (CJIS) is required within three months of appointment and must be maintained for continued employment in this classification.
- Certifications in Emergency Medical Dispatch (MPDS), Emergency Fire Dispatch (FPDS), and Emergency Police Dispatch (PPDS) through the International Academy of Emergency Dispatching (IAED) are required within three months of appointment; all IAED quality assurance protocols for each emergency discipline and CPR certification at Healthcare provider level are required within three months of appointment; the completion of continuing education units plus recertification every two years is required for continued employment in this classification.
The Ideal Candidate Will
- Demonstrate maturity and a professional attitude
- Demonstrate dependability and a strong work ethic
- Demonstrate initiative and motivation
- Manage multiple tasks simultaneously, prioritize, and organize own workload, and work collaboratively as a team
- Be capable of using CAD, databases, word-processing, spreadsheets, copiers, and other computer software applications, as well as troubleshooting minor computer problems
- Demonstrate sound judgement, decision-making, and maintain confidentiality
- Demonstrate good telephone / interpersonal communication
- Promote a positive work environment by fostering teamwork, collaboration, and respect
- Display accountability and lead by example
Job Type: Full-time
Pay: $78,936.00 - $102,648.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
