AGR Sports is a fast-growing entertainment company. We are on a mission to change the entertainment industry and build unique entertainment complexes around the world.
While embarking upon a career with us, you will work within an amazing team of passionate professionals collaborating to exceed expectations in all facets of our growing business.
We are seeking a candidate with a friendly, driven, and professional attitude who can use their prior experience to lead a team, oversee daily operations, and grow with us. The ideal candidate will have a strong entertainment service experience.
What we offer:
- Base pay + bonus program;
- Discounted for our services;
- Casual work environment;
- Opportunity to grow with us.
You will be an integral part of the organization and help drive our growth. What do you get out of it? a truly unique experience working with a startup in a consumer services industry that is about to blast off. You will be a forerunner in helping us build a service that is making its way into mass adoption. Get ready to scale your career.
POSITION SUMMARY
The Operation Supervisor will lead the AGR Sports facility and team members on a daily basis. Responsibilities include staffing, scheduling, and training of hourly staff, cost control, maintaining service standards, implementing operational procedures and policies, managing guest relations, ensuring sanitation and environmental control, overseeing cash handling, fostering staff motivation, and ensuring safety and security.
Additionally, the Operation Supervisor will take ownership of a specific department (Games, Kitchen and Bar, or Overall Facility) and oversee unit operations. They will work to cultivate an environment that promotes ownership and accountability among team members.
RESPONSIBILITIES
- Lead team members with integrity and purpose.
- Empower staff to deliver exceptional legendary service.
- Manage daily operations including staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and product quality.
- Develop staff by providing direct and honest feedback on individual performance.
- Conduct staff training and handle employee relations.
- Maintain high staff morale.
- Participate actively in staff recruitment and retention efforts.
- Maximize daily sales and manage costs, labor, and cash control effectively.
- Manage departmental labor costs within acceptable budgets.
- Ensure site inspections meet acceptable standards.
- Maintain organization and cleanliness in departmental areas.
- Collaborate closely with the Sales Department to ensure proper scheduling and planning for events.
- Oversee the maintenance and inventory of unit equipment.
These refinements provide clearer and more concise descriptions of the responsibilities outlined in the original text.
Required:
- Eligible to work in the United States.
- At least 18 years of age.
- Strong written and verbal communication skills.
- High School Diploma or equivalent.
- Strong organizational skills.
- Ability to maintain a pleasant, upbeat, and sociable demeanor throughout the workday.
- Availability to work varying days, nights, holidays, and weekends.
Preferred (Great to have):
- Two years of restaurant or FEC management experience in a high-volume environment.
- Proven leadership and team management skills.
- Strong background in training and development.
- Working knowledge of cost controls.
Physical Requirements:
The physical demands described below are necessary for the successful performance of the job's essential functions. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.
- Ability to walk or stand for extended periods.
- Effective and efficient communication skills.
- Work environment may include bright, dim, or flashing lights and loud sounds.
- Manual dexterity required to use and operate all necessary equipment.
- Adherence to safety standards at all times.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
