Tower Deli Supervisor Job Description
Wage: $15/hour + tips
Shift: Part time. Mon-Sat, some holidays. AM shift: 9am-4pm, PM shift: 4pm-10pm.
Benefits: Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!
Must be able to work at least 3 shifts a week, AM or PM, weekend or holiday availability
Job Summary:
Tower Deli & Grill is looking for a dependable and hard-working Supervisor to help lead day-to-day operations. This role supports both the front and back of house—helping the team stay on track, keeping things running smoothly, and making sure every guest has a great experience. If you’re organized, good with people, and ready to step up as a leader, we’d love to have you on our team.
Responsibilities:
- Oversee the flow of the Tower Deli & Grill during shifts, including the kitchen, on the cash register, and dining area.
- Jump in where needed—whether that’s making sandwiches, running food, or helping with prep and cleaning.
- Help open and close the restaurant, following checklists and making sure everything is in order.
- Support the team during busy times and make sure everyone stays on task.
- Handle basic customer concerns and make sure every guest leaves happy.
- Keep things clean, organized, and running on schedule.
- Help train new employees and support current staff.
- Keep an eye on inventory and supplies and let the manager know when things are running low.
- Other duties as assigned.
- Exemplify Thanksgiving Point’s Mission, Values and Policies, with curiosity, compassion and confidence.
Qualifications:
- Experience working in a restaurant or food service role.
- Comfortable stepping into a leadership role and helping a team stay focused.
- Friendly, dependable, and calm under pressure.
- Willing to learn and take initiative.
- Able to work a flexible schedule, including weekends.
- Must be able to stand for long periods and lift up to 50 lbs.
- Food handler’s permit (or willing to get one).
- Pass a background check.
- Be at least 16 years old.