Job description
J&H Family Stores is looking for a Manager in training for our Tim Horton's location in Lowell, MI
Looking for successful store managers that are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Manager performs all the duties of a Barista as well as completing management duties.
Tasks & Responsibilities:
- Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
- Implements strategies to help meet store goals and objectives
- Store Manager will recruit, develop, and motivate store employees who exceed internal and external customer expectations
- Ensuring compliance with federal, state, and local regulations
- Establishing a strong customer service/selling culture to maximize sales and drive-thru times
- Will work as a Customer Service Representative and lead by example to their employees
- The Store Manager will place orders, complete bank deposits, daily paperwork, complete weekly inventory, and work on the floor with their team daily 7 of their 9 hours scheduled daily.
- Resolving customer complaints for increased customer satisfaction
- The Store Manager will control labor hours, cash, REV and DM audits, and waste.
- Will maintain a neat and clean store environment for our customers and employees
- Other duties as assigned
- Complete monthly financial meeting with district manager
- Marketing within your community to increase market share and store revenues
Pre-requisites:
- A minimum of two years management experience in industries such as hospitality, financial services, retail and restaurant
- High School graduate or equivalent
- Ability, willingness, and comfort to engage with customers
- Ability to develop positive relationships with internal and external customers
- Strong desire to exceed corporate initiatives and inspire excellence in a team
If interested in joining our family, apply here!
Job Type: Full-time
Pay: $850.00-$900.00 weekly
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Physical Setting:
- Coffee shop
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Job Type: Full-time
Pay: From $900.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
