Tire & Auto Repair Sore Manager
Summary:
City Tire & Auto Services of Sunnyvale is a well-established locally owned business that provides outstanding service to local customers. We are looking for a stable, reliable and loyal manager to oversee the store operations. The tire shop manager will oversees all aspects of a tire retail store, including sales, customer service, inventory management, staff scheduling, and operational efficiency, ensuring the store meets sales goals while providing quality service to customers by accurately assessing their tire needs and recommending appropriate products and services; they are responsible for hiring, training, and managing a team of technicians and sales associates while maintaining compliance with company policies and safety regulations.
Key responsibilities:
Sales and Customer Service: Greet customers, assess their needs, and recommend suitable products and services. Sell tires and related automotive services to meet sales targets. Build customer relationships and promote customer loyalty. Handle customer complaints and resolve issues effectively.
Staff Management: Hire, train, and develop a team of tire technicians. Supervise staff performance, provide feedback, and address performance concerns. Create and manage staff schedules based on workload and customer demand.
Inventory Management: Monitor tire inventory levels and ensure adequate stock of different sizes and brands. Manage tire purchasing and vendor relationships to optimize pricing and availability. Conduct regular inventory checks and address discrepancies.
Operations Management: Oversee daily operations of the tire shop, including tire mounting, balancing, and repairs. Ensure compliance with safety regulations and shop maintenance standards. Monitor and control operational costs, including payroll, supplies, and utilities.
Financial Management: Track sales performance against targets and analyze sales data to identify trends. Prepare reports on store performance and profitability. Manage budgets and ensure cost-effective operations.
Required Skills:
Experience: Five or more years of experience of sales in a tire or auto repair shop management position or equivalent business experience in the automotive industry.
Technical Knowledge: Understanding of different tire types, sizes, and tread patterns, as well as basic automotive maintenance.
Sales Skills: Excellent customer service, persuasive selling techniques, and ability to close deals.
Leadership Skills: Ability to motivate and manage a team, delegate tasks, and provide effective coaching.
Organizational Skills: Efficient time management, ability to prioritize tasks, and manage multiple responsibilities.
Communication Skills: Clear and effective communication with customers, staff, and vendors.
Note: Specific responsibilities may vary depending on the size and type of tire shop, as well as company policies.
Benefits:
Competitive Hourly or Salary (Based on experience)
Bonus based on performance
Paid time off Training & Development
Careers Advancement Opportunities
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
