Transportation Operations Supervisor

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Operations Supervisor – Transportation plays a critical role in leading the ground transportation team that supports airline catering services. This position is responsible for managing the daily execution of aircraft loading/unloading operations, ensuring on-time delivery performance, regulatory compliance, and high service standards. The ideal candidate thrives in a fast-paced environment, inspires frontline teams, and drives continuous improvement in safety, productivity, and customer satisfaction.

Main Accountabilities

• Lead and supervise a team of drivers, assistants, and ramp loaders to ensure timely, accurate, and safe delivery of catering products to aircraft.
• Plan, schedule, and coordinate daily transportation activities, assigning routes and tasks to optimize efficiency and meet flight schedules.
• Oversee compliance with all DOT, OSHA, FDA, USDA, and airport authority regulations; foster a strong culture of safety and accountability.
• Conduct pre-shift briefings and end-of-shift reviews to align teams, communicate updates, and address challenges.
• Monitor labor hours, fleet utilization, and equipment usage to control costs and meet productivity targets.
• Identify opportunities for process improvement and implement solutions to enhance operational performance and reduce delays or waste.
• Partner with cross-functional teams including culinary, warehouse, and customer service to ensure seamless handoffs and service delivery.

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• 3+ years of experience in transportation, logistics, or ground operations, including team leadership experience.
• Strong working knowledge of DOT, OSHA, FDA, USDA, and aviation-related regulations.
• Proven leadership and team development skills with a hands-on, solutions-oriented mindset.
• Ability to manage competing priorities and lead under pressure in a deadline-driven environment.
• Proficient in Microsoft Office and logistics or fleet management systems (e.g., TMS, dispatch software).

Benefits & Perks at LSG Sky Chefs:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Life and Disability Insurance
• Employee Meals
• Growth & Development Opportunities