Position Title: Transportation Specialist
Location: On Site ? Galloway NJ
Department: Operations
Reports to: Director of Operations
Salary: Competitive, based on experience and qualifications
About Boca Recovery Center
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
The Transportation Specialist is responsible for safely transporting clients to and from the treatment facility, medical appointments, court hearings, employment-related obligations, and other approved destinations. The ideal candidate will be dependable, punctual, and maintain a strong sense of professionalism and confidentiality. Transportation Specialists play a vital role in supporting client engagement and access to care while upholding the organization's values and standards.
Key Responsibilities
Client Transportation
Transport clients safely and on time to scheduled appointments, external services, or housing as directed.
Ensure all transportation activities align with client treatment plans and organizational protocols.
Maintain a courteous, supportive, and non-judgmental attitude with all clients during transport.
Safety & Vehicle Maintenance
Perform pre-trip and post-trip vehicle inspections to ensure safe operating conditions.
Maintain cleanliness and order in company vehicles.
Report any vehicle issues or maintenance needs to the Director of Operations promptly.
Comply with all local traffic laws, transportation regulations, and internal safety guidelines.
Client Engagement & Supervision
Monitor client behavior during transport and report any concerns or incidents.
Provide support and encouragement to clients during transitions between services.
Maintain professional boundaries and de-escalate conflict if necessary during transportation.
Documentation & Compliance
Complete accurate logs and reports for each trip, including mileage, client names, and trip purposes.
Adhere to HIPAA regulations and confidentiality requirements at all times.
Follow all company policies, including those related to emergency procedures and reporting.
Qualifications / Required Experience
High School Diploma or equivalent required.
Valid New Jersey Driver?s License with a clean driving record.
Minimum of 1 year of experience in a client-facing transportation, security, or support role preferred.
Experience in behavioral health, addiction recovery, or human services field is a plus.
CPR certification required (or must be obtained within 30 days of hire).
Must be able to pass background and motor vehicle record checks.
Essential Skills & Attributes
Strong interpersonal and communication skills.
Ability to remain calm and composed in high-pressure situations.
Excellent time management and reliability.
Compassionate and respectful approach to individuals in recovery.
Capable of maintaining confidentiality and professional boundaries.
Self-motivated with a strong sense of responsibility and teamwork.
Employee Benefits
Boca Recovery Center offers a comprehensive benefits package, including:
Health Insurance
Retirement Plans
Disability Coverage
Paid Time Off
Professional Development Opportunities
State-Required Trainings
Join Boca Recovery Center and help make a difference in the lives of individuals by supporting safe, reliable access to treatment and care.
