Trust Officer (Vice President)

SUMMARY

The Trust Officer is a principal point of contact with the firm’s clients. Working closely with the Chief Client Officer, the Investment Strategist and Trust Administrators, the Trust Officer is responsible for the continuous oversight of assigned accounts by performing the Essential Duties described below. While serving the client, the Trust Officer must assure the proper discharge of the Company’s fiduciary obligations under the governing documents for each account while acting in compliance with Company policies, procedures, and best practices.

A successful Trust Officer will be self-motivated and open to continuous learning, while demonstrating both the ability and the willingness to take initiative in client matters, always building on past experiences. The Trust Officer will be expected to require decreasing guidance from the Chief Officers in increasingly complex matters over time.

The Trust Officer has no sales responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and maintain a current working knowledge of all assigned accounts and the family groups of which they are a part.
• Communicate with clients on strategic planning, legal, tax, investment, administrative and cash flow matters and oversee timely and accurate implementation of decided actions in all cases.
• Work with Trust Administrators to regularly monitor cash flow activity and requirements of client accounts. Review and recommend potential options to meet the requirements and take corrective action when and where necessary.
• Assume primary responsibility for production of all materials for client meetings; coordinate with Chief Client Officer and Investment Strategist as appropriate; delegate to and supervise Trust Administrators and other colleagues in the production process.
• Attend periodic meetings with clients, either in person or by teleconference – take, transcribe, and circulate minutes of all client meetings.
• Perform risk-based “client eyes” review of quarterly client statements immediately prior to publication, with specific focus on strategic transactions, family consistency and any unique or special matters.
• Present accounts for quarterly supervisory review by the Trust Committee; in preparation therefore, obtain, prepare, and present reports or other information and develop recommendations to insure an efficient and thorough Committee review.
• Develop and maintain knowledge of current industry trends in fiduciary administration for ultra-high net worth client accounts through participation in professional development courses, seminars and/or certification programs.
• Mentor Trust Administrators to develop their potential to become future Trust Officers.

SUPERVISORY RESPONSIBILITIES

Trust Officers are expected to supervise the efforts of Trust Administrators and others in the performance of the Essential Duties as described above and to contribute observations on such individuals to the periodic performance review process run by the Director of Trust Administration. Trust Officers do not have any personnel management responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each Essential Duty satisfactorily and have an unblemished record of integrity. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Applicants should possess a bachelor’s degree,preferably in a financial-related discipline, and not less than 5 years of experience in trust or wealth management matters. Advanced degrees (such as MBA, JD, LLM), industry certifications (such as CTFA, CFA), and securities licenses (such as Series 7, 63) are all pluses.

SPECIAL SKILLS

The officer must regularly demonstrate the ability to work closely with senior management and co-workers, particularly within periods of tight deadlines. Computer literacy, specifically including MS Office applications, is required.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

· Analytical - Collects and researches data.

· Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and solicits clarification; responds well to questions; participates in meetings.

· Written Communication - Writes in a clear, informative, and grammatically correct style; presents numerical data effectively; able to read and interpret written information.

· Initiative - Ability and confidence to handle projects with minimal supervision.

· Judgment - Exhibits sound and accurate judgment; makes timely decisions.

· Planning/Organizing - Prioritizes and plans work activities.

· Quality - Demonstrates accuracy, thoroughness, and attention to detail.

· Quantity - Completes work in timely manner.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed and often involved written or oral instructions. Ability to evaluate and solve problems involving multiple variables in non-standardized situations.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel; talk; and hear. The employee is frequently required to reach with hands and arms, stand, stoop, kneel, crouch, and transport files and/or file boxes weighing up to 25 lbs.

The employee must be able to travel on common carriers, most frequently trains, for periods occasionally extending over 2 hours per leg. Travel is anticipated to be approximately 20 days per year, with a limited number of overnights.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• trust or wealth management : 5 years (Required)

Ability to Commute:

• Hockessin, DE 19707 (Required)

Work Location: Hybrid remote in Hockessin, DE 19707