Are you great at helping people and staying organized in a fast-paced environment? Long-Lewis of Tuscumbia is looking for a qualified and motivated Service Advisor to be the main liaison between our customers and technicians. You'll help diagnose vehicle concerns, explain service options, and keep customers informed every step of the way.
This role is all about clear communication, building trust, and making sure every customer has a smooth and positive service experience.
Job Description:
Be the main point of contact for customers in the service department
Understand and clearly explain vehicle concerns and service needs
Keep customers updated on repair progress, costs, and timelines
Recommend necessary repairs and routine maintenance with confidence
Work closely with technicians to ensure the job gets done right
Focus on delivering excellent customer service and building long-term relationships
Job Qualifications:
High school diploma or GED
At least 1 year of experience in a dealership or busy service center
A valid driver’s license and clean driving record
Strong communication and customer service skills
Ability to multitask and stay calm under pressure
Basic automotive knowledge (GM/Chevrolet experience is a plus!)
A professional, positive attitude and a team-player mindset
If you enjoy helping people, solving problems, and working in a team-focused environment, we’d love to meet you!
Licenses & Certifications
Required- DRIVER'S LICENSE
Behaviors
Preferred- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Financial: Inspired to perform well by monetary reimbursement
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
