Undergraduate Academic Advisor
Industrial & Enterprise Systems Engineering
The Grainger College of Engineering
University of Illinois Urbana-Champaign
The Industrial & Enterprise Systems Engineering (ISE) in The Grainger College of Engineering seeks applicants for an Undergraduate Academic Advisor position. Reporting to the Director of Undergraduate Programs in the Department of ISE the person in this position provides academic advising and coordination of student services to holistically support the personal, academic, and professional development of ISE undergraduate students.
Duties and Responsibilities:
Advising
- Advise undergraduate students pursuing Industrial Engineering and Systems Engineering & Design degrees on program requirements.
- Interpret departmental, college, and university information, procedures, policies, and academic requirements.
- Advocate on behalf of students that are experiencing personal difficulties and work in partnership with the Grainger College Engineering and other resources on campus to develop viable plans for completion.
- Provide advice and assistance to incoming first year and transfer students during new student registration through in person and online advising in coordination with the Grainger College of Engineering.
- Maintain schedule of academic advising appointments and serve as the primary adviser for students during drop-in advising at designated times throughout the academic year, adapting during high-peak times to meet student demand.
- Record and maintain detailed records for all students; utilize DARS, Banner, UGradRecs, and other related systems.
- Create a welcoming environment that is inclusive of students from diverse backgrounds.
- Respond to queries from students, faculty, staff, and parents/families as appropriate (within the parameters of FERPA).
- Make referrals to appropriate campus and academic support resources, extracurricular activities, workshops and trainings, and other services within and outside of the college.
Student Engagement and Outreach
- Facilitate and create relevant programming for undergraduates and assist with special events (senior design day, end of term appreciation events, welcome events, etc.).
- Host recruitment and yield events for prospective and admitted first-year and transfer students.
- Visit with prospective and admitted students and their parents to discuss the undergraduate programs, student opportunities, and resources available for students in the Department of Industrial & Enterprise Systems Engineering and the Grainger College of Engineering.
- Attend Grainger Engineering events for prospective and admitted students and parents and represent ISE in promoting the department’s degree programs.
- Assist with campus visit days for prospective and admitted students and parents, including a short presentation and Q&A session.
- Travel occasionally for recruitment and programming purposes.
Administrative
- Assume additional responsibilities to further the mission of the department.
Minimum Qualifications:
- Bachelor’s degree
- Two (2) years (24 months) of education, training, and/or professional work experience in academic advising, career advising, and/or student coaching and/or mentoring.
- Demonstrated professional experience working directly with undergraduate students in higher education.
Preferred Qualifications:
- Master’s degree in Higher Education, Social Sciences, Student Affairs, or a related field.
- Three (3) years (36 months) of education, training, and/or professional work experience in academic advising, career advising, and/or student coaching and/or mentoring.
- Proficiency in Banner applications and the Enterprise Data Warehouse.
Knowledge, Skills and Abilities:
- Strong customer service skills.
- Ability to communicate effectively with others.
- Strong work ethic with the motivation to help and guide others.
- Ability to work collaboratively within a team setting.
- Ability to learn and disseminate detailed information.
- Ability to work an adjusted work schedule and/or work outside of the normal work hours.
- Ability to travel occasionally for recruitment and programming purposes.
APPOINTMENT INFORMATION
This is a full-time academic professional position appointed on a 12-month service basis. The expected start date is as soon as possible after the closing date. Applicants may be interviewed before the closing date; however, no hiring decision will be made until after that date. The budgeted salary range for this position is $57,000- $62,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time. Sponsorship for work authorization is not available for this position.
APPLICATION PROCEDURES AND DEADLINE INFORMATION
Applications must be received by 6:00 pm (CST) on August 27, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. Please upload your cover letter, resume, and names/contact information for three references. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact Stacie Mertes and [email protected]. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing [email protected].
Requisition ID: 1032049
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu
