Position Summary: Responsible for interviewing patients or their representatives to obtain complete patient registration and required billing information, clerical duties, communication, and reception duties. Provides general support (clinical and non‐clinical), and works with other members of the patient care team to deliver care to patients.
Education, License & Cert: High School Diploma or GED; Current CPR
Experience: Must be knowledgeable in the use of computers.
Essential Functions: 1. Recognizes, troubleshoots, and initiates corrective action needed on equipment. 2. Follows hospital and nursing department policies and procedures regarding the care and use of the equipment and supplies. Including following hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills. 3. Orders and maintains clerical supplies, as necessary. 4. Maintains open communication between charge nurse, social work, and care coordination. Including the ability to communicate using telephone, intercom, and computer systems. Answers call bell when time permits. 5. Organizes transportation for patients and maintains log. 6. Communicates with patients, family, and members of the health care team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non‐verbal communications. 7. Registers Patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines. 8. Implements downtime process and procedures including order interpretation and transcription, as necessary. 9. Is authorized to access secured storage areas in the performance of essential job functions and duties. 10. Assists in the orientation of new employees.
Other Duties: 1. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. 2. Encouraged to participate in community activities. 3. Attends and participates in unit council and unit clerk meetings (75% attendance). 4. Demonstrates willingness to accept non‐routine work assignments as appropriate.
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
