Job Summary
The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.
Essential Functions
- Accurately enters orders into the computer system, ensuring minimal shortages.
- Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
- Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
- Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
- Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
- Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Completion of a Unit Secretary course or Medical Terminology course preferred
- 0-2 years of receptionist or secretarial training required
Knowledge, Skills and Abilities
- Basic knowledge of medical terminology.
- Adept at learning new technologies to perform data entry, manage calendars, and create reports.
- Proficiency in Microsoft Office Suite and other office-related software.
- Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
- Strong attention to detail and accuracy.
- Excellent communication skills both written and verbal
- Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership
Licenses and Certifications
- BCLS - Basic Life Support obtained within 30 days of hire required
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