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Utility Services Specialist II

City of Columbia, MO
$24 - $36 an hour
Columbia, Missouri
4 weeks ago

The purpose of this job is to perform a variety of tasks to administer and support city-wide water and energy conservation initiatives. Aids in developing new conservation initiatives. Provides education, training, and community outreach to all ages related to water and energy conservation.

Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
  • Provides customers with knowledge of energy and water use and energy efficiency, including energy audits, analysis of peak electrical load, interval meter data, energy usage, and rate classification.

  • Manages complex city energy and water programs. Ensures adherence to processes and procedures.

  • Conducts onsite inspections of homes or other buildings using computer modeling specific to the building type for evaluation of energy consumption. Conducts interviews to determine customer habits or patterns regarding energy and water use, and provides recommendations to improve energy and water efficiency.

  • Advises and guides customers through energy and water efficiency rebate programs. Develops new programs for the continuous improvement of residential, commercial, and industrial program offerings.

  • Manages and coordinates the efforts of contractors and vendors, and collaborates with partner utilities and local not-for-profit organizations to ensure effective program implementations.

  • Uses an infrared camera to check for energy loss during inspections.

  • Trains new employees and interns on program policies and procedures.

  • Conducts onsite inspections to ensure conformity to code, regulations, operations, and program guidelines.

  • Regular attendance is a necessary and essential function.

  • Performs other duties as assigned.

Supervisory Responsibilities
  • No supervisory authority. Work requires providing guidance and training to others. This position may oversee work quality, training, instruction, and work assignments.


Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
  • Interactions may result in decisions regarding the implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public, requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.


  • Interactions have a limited impact on the organization in terms of time, money, or public and employee relations.

Fiscal Responsibility
  • Position has limited fiscal responsibility.


  • May assist in the collection of data in support of recommendations for departmental budget allocations. May monitor work unit or program/promotional level budget and expenditures.

Education and Experience - An equivalent combination of education, training and experience will be considered
Education and Experience
  • Bachelor’s Degree in Energy, Education, Communication, Building Science, Environmental Science, Engineering, or related field.


  • 1 to 3 years’ experience in building science, construction, energy or water efficiency, facility operations, or related field.

Licenses or Certifications.
  • Valid driver’s license.

  • Building Performance Institute (BPI) Building Analyst certification and/or Building Operators Certification within 6 months of hire.

  • ICC Residential Mechanical Inspector M1 Certification and/or APPA Key Accounts Certificate within 6 months of hire.

Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position
Knowledge of:
  • Building science and HVAC systems.


  • Energy-saving or data acquisition testing equipment.

  • Thermography.

  • Common business software applications such as Microsoft Office and Google Suite.

  • Energy modeling software.

  • Standard practices, methods, materials, tools, and equipment of the building trades.

  • Safety standards and precautions related to working with electricity.

Skill in:
  • Communicating effectively, both verbally and in writing, to meet the needs of the audience.

  • Collecting, organizing, analyzing, and communicating complex and/or technical data.

  • Organizing and managing time effectively.

  • Developing and maintaining effective working relationships.

  • Developing and conducting training.

Ability to:
  • Make public presentations.

  • Recognize, analyze, and solve a variety of problems.

  • Apply logic and reasoning to evaluate the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Provide high levels of effective customer service.

  • Maintain accurate records

  • Use a computer, software, phone, and related office equipment.

  • Focus on tasks.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job
Work Environment:
  • Office or similar indoor environment – Frequently or Often
  • Outdoor environment – Sometimes
  • Construction site – Sometimes
  • Confined space – Sometimes
  • Vehicle – Frequently or Often
  • Warehouse environment – Sometimes
  • Shop environment – Sometimes


Exposures:
  • Individuals who are hostile or irate – Sometimes
  • Extreme cold (below 32 degrees) – Sometimes
  • Extreme heat ( above 100 degrees) – Sometimes
  • Moving mechanical parts – Sometimes
  • Fumes or airborne particles – Sometimes
  • Loud noises (85+ decibels) – Sometimes


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary.


  • Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly, having to move objects.

Hours/Days
Monday thru Friday (8am-5pm)

Starting Salary
$24.94/hr to $36.41/hr ($51,867-$75,726); Commensurate with training and experience.

Pay Grade
108

Number of Positions Available
1

Deadline to Apply
07/07/2025

Open Until Filled
No

Special Instructions to Applicants

Notice to Applicants
Individuals needing accommodation to apply may call 573.874.CITY (2489)

TTY: 711 (MO RELAY)

THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE

THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING

The City of Columbia participates in the federal E-Verify work authorization program
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