We are seeking a dynamic leader for the role of Warehouse Leg Operations Supervisor. Oversee employee schedules, personnel policies, and performance management. Address customer issues, assist in recruiting, and ensure effective team planning. Proctor meetings, oversee inventory processes, and maintain safety as the number one priority. This salary position will report to the Facility Manager. Join our team for a positive impact and energetic leadership!
DUTIES AND ACCOUNTABILITIES:
- Manage schedules, including break times, timecards, PTO, and time in the Customer Portal.
- Oversee and assist in WSI Ops & personnel policies.
- Manage performance and ensure dock meetings occur.
- Handle customer-facing direct issue resolution.
- Assist in recruiting.
- Ensure effective process, team planning, and sharing of days using CCT.
- Review weekly financial questions and document issues.
- Conduct monthly BPM meetings with other WSI Employees.
- Proctor and take notes for the weekly lead meeting.
- Oversee Inventory Cycle Counts and Physical Inventories.
- Ensure completion of all customer KPIs.
- Cross-train to cover direct supervision for other WSI areas as needed.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Expert knowledge in receiving, putting away, wave planning, replenishment, picking, shipping, and troubleshooting.
- Fulfillment experience in managing a high volume distribution account, and managing priorities that vary.
- Experience utilizing a modern, full system-directed, task-driven, RF scanning environment - WMS system.
- Knowledge of maintenance, cycle counting programs, inventory control adjustments, research, and reconciliation.
- Ability to build, coach, and maintain a cohesive team.
- Ability to communicate in a clear and concise manner.
PREFERRED EDUCATION AND EXPERIENCE:
- Minimum 2 years of leadership experience.
- Minimum 2 years of experience in a warehouse environment.
- Powered Industrial Truck Certified (forklift, reach truck, order picker, walkie rider).
- Knowledge of Excel spreadsheet, database management, and analytics.
BENEFITS AND TOTAL REWARDS:
- Competitive wages, and opportunities for advancement.
- Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
- Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
- Company-paid Time-Off (PTO), Holiday Pay, and Sick Leave (where required).
- Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.
PHYSICAL CAPABILITIES AND REQUIREMENTS:
- Ability to lift, carry, push, and pull objects up to 60 lbs.
- Requires the ability to move freely and efficiently throughout the warehouse, including the ability to stand, bend, stoop, kneel, and crouch for extended periods. Must be able to perform repetitive tasks, including reaching, twisting, and grasping.
- Must be able to work on foot for the entire shift, often over extended periods, and be capable of handling tasks at a sustained pace, including in fast-paced and high-volume periods.
- May require the use of various warehouse equipment, such as forklifts or pallet jacks.
- Good visual acuity is required to read labels, signage, and scanners, as well as the ability to differentiate between colors. Adequate hearing is necessary for safety signals and communications within a potentially noisy environment.
- Must be able to work in a warehouse setting that can have fluctuating temperatures, dust, and varying noise levels.
- Must be able to wear required protective equipment and adhere to all safety protocols and procedures.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
