Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. During your shift you may be required to take direction from either the MIC or GM. At times, a “non-manager”, such as a server/shift lead, may be assigned shift control and you will be expected to follow their direction.
Essential Functions:
* Warmly and graciously greet all guests upon arrival.
* When possible, open the front door for guests entering or leaving the restaurant.
* When immediate seating is limited, record guest names and number of people in party.
* Call out name and number of party when tables become available.
* Provide guests with estimated waiting time.
* Accommodate special seating requests for guests whenever possible.
* Seat guests based on guest preferences and balancing of customer flow in service stations.
* Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
* Relay messages to servers and bus persons as needed.
* Thank guests as they leave and invite them to return.
* Answer phones and assist with take-out ordering.
* Takes carry-out/curbside orders by phone or in person. Helps complete orders and transactions or assist carry-out/curbside team if applicable.
* Completed assigned station side work and light cleaning duties.
* Be ready and willing to assist other servers, bartenders and hostesses as needed.
* Attends all scheduled employee meetings and brings suggestions for improvement.
* Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the MIC.
* Additional duties and responsibilities as assigned.
Qualifications:
* Preferably 1 year of relevant experience
* Have the necessary stamina to work on feet for up to 10 hours including stooping, reaching, bending, twisting and lifting/carrying loads up to 50 lbs.
* Be able to communicate clearly, effectively, and respectfully in the predominant language of our guests and team
* Must have exceptional grooming habits.
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Grand Rapids, MI 49546 (Required)
Ability to Relocate:
- Grand Rapids, MI 49546: Relocate before starting work (Required)
Work Location: In person
