Fleet Operations Specialist

You will lead shift operators, manage vehicle assignments and fleet health, plan routes and logistics, track testing metrics, handle escalations, and ensure compliance with road laws and safety standards. You will improve operational workflows through reviews and root-cause assessments.

Responsibilities

• Lead and support operators during assigned shifts
• Oversee fleet maintenance, inspection, and health
• Manage route planning, long-distance testing, and equipment transport
• Develop daily run plans and track disengagement rates
• Manage attendance, policy adherence, and performance coaching
• Triage and report vehicle faults, incidents, and workflow blockers
• Monitor testing progress and summarize shift outcomes
• Ensure compliance with Japanese road laws and internal safety standards
• Improve operational workflows through post-shift reviews and root-cause assessments

Requirements

• 3+ years of experience in operations, field-team leadership, or vehicle and fleet coordination
• Experience managing vehicle maintenance, driver shifts, or logistical scheduling
• Experience guiding frontline teams in a technology-driven environment
• Problem-solving, conflict-resolution, and team-support skills
• Safety-first experience in high-pressure environments