Technical Writer - Instruction Manual & Parts
Sandvik Mining & Rock Technology in Alachua, FL is looking for a
Technical Writer-Instruction Manual & Parts
Do you have experience in Technical Parts writing and excellent communication skills? If so, Sandvik Mining & Rock Technology wants to speak with you!
Sandvik Mining and Rock Technology is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.
Key performance areas
As the Technical Writer – Instruction Manual & Parts, you will be responsible for the creation of parts documentation and bulletins for parts, service, and safety for Sandvik Surface Pedestal Drills. You will create parts manuals in both electronic and paper format for use by customers and Sandvik frontline and Sandvik Dealers, as well as, maintain current legacy manuals and update as required. The Technical Writer – Instruction Manual & Parts will also create bulletins and manage their release to the business as directed by Product Management
The Technical Writer responsibilities include:
- Creating manuals per unit as per the final Bill of Materials (BoM) request
- Ensuring all Engineering Change Requests (ECRs) are reviewed and parts detail is updated for all new unit deliveries
- Ensuring unit order options are reviewed and added to the parts manuals as required
- Creation of part numbers in the local ERP system for kits and supplied parts BoM’s
- Creating manuals for units built in other countries
- Maintaining and updating parts information for units already in the field as engineering updates are provided
- Liaising with Product Support, Engineering and Product Management in creation of bulletins
- Ensuring Bulletins are approved before distribution to the front line
- Distributing Bulletins to frontline
Besides possessing a Bachelor’s degree (preferably in the Engineering field) or equivalent experience, you also possess a minimum of 5 years of Technical Parts writing experience and Technical documentation writing experience. Experience working with Parts BoM and structure is required, and you have a high level of computer literacy with an understanding of ERP and service systems. Advanced experience in arts writing software (such as Cat Base/Digibit/Documoto, Adobe Frame Maker, Adobe Photoshop/Illustrator, Corel Draw) is highly preferred.
You are highly proactive, dedicated, and driven to achieve goals and targets. You possess excellent time management and communication skills (written and verbal) and a proven ability to multitask. Your attention to detail is top-notch and you are extremely organized. You enjoy solving problems and possess sound decision making capabilities. You are also a team player, with strong listening and interpersonal skills.
Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.
How to apply
For immediate consideration, please apply online at www.home.sandvik/careers to Technical Writer - Instruction Manual & Parts position, Job Opening #R0008133.
Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at **************@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
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