Student Support Officer (Bedok Reservoir)

Key

Responsibilities

• Support daily student discipline operations, including latecomers, detention and suspension.
• Conduct student incident investigations and follow up with students and parents.
• Conduct school walkabouts within the school compound and surrounding areas.
• Guide and mentor students with disciplinary and behavioural issues.
• Monitor and track identified students' progress.
• Prepare and maintain incident reports, case documentation and student records.
• Apply appropriate behaviour management and restorative practices.
• Follow school safeguarding, emergency and confidentiality protocols.
• Perform other student management duties as assigned.

Requirements

• Relevant qualification/certification in youth work or related fields is preferred.
• Minimum 1 year of experience in discipline management, case management or behaviour support involving youths.
• Good communication and interpersonal skills.
• Able to handle challenging situations with resilience and professionalism.
• Experience in restorative practices or structured behaviour management is advantageous.

Duration/Working hours:

9 months contract + 10 days (Jan 2027 to Oct 2027)

• Monday to Friday, 7:30am–5:00pm, inclusive of 30-minute lunch break.
• Two days per week may extend to 6:00pm for detention duties.
• No service on weekends, gazetted public holidays, and November & December.
• Working hours may vary according to school requirements.

We regret to inform only shortlisted candidates will be notified.