Assessment Associate (Assoc, Acad & Institutional Studies I) / Institutional Research & Analytics

California State University, San Bernardino - San Bernardino County, CA


San Bernardino, CA


  • Admin - Assessment, Accreditation, and Compliance
  • Admin - Institutional Research and Planning



Application Due:

Open Until Filled



Salary: $50,604.00 - $88,896.00 Annually

Location: San Bernardino, CA

Job Type: Full-Time

Division: Information Technology Services

Job Number: 2019-00175

Closing: Continuous


Employment Status: Full-time, probationary, "exempt" position.

Anticipated Hiring Range: $6,000.00

Work Schedule: Generally, Monday through Friday, 8:00 a.m. - 5:00 p.m.

First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning Wednesday, March 20, 2019.

Current employees will be given preferred consideration.

Typical Activities

Under general supervision, the incumbent will focus on facilitating assessment of operational outcomes and satisfaction in units within the Divisions of ITS, Administration and Finance, University Advancement, and the President's Office. The incumbent will be responsible for designing and managing mechanisms and methodologies for the collection and analysis of data for use in decision-making, planning, and programmatic change in support of those units seeking assistance. The incumbent will provide support to staff to develop and improve programs based on evidence and demonstrated need, and will provide individualized guidance in the development of program goals and outcomes, timelines, assessment plans and measures to foster improvement or to enhance institutional effectiveness through the systematic assessment of outcomes (e.g., SSI, VETI, and others). In collaboration with Academic Affairs and Student Affairs, the incumbent will design and deliver in-service instruction and professional development training focused on program design, outcomes articulation, and the use of evidence and data to foster continual program improvement. The incumbent will assist in the implementation and coordination of assessment operations in units within the Divisions of ITS, Administration and Finance, University Advancement, and the President's Office, and collaborate with departments, programs, and units in maintaining a repository of assessment and evaluation of data (e.g., CampusLabs or others) to prepare the institution for the reflective process of assessment. The incumbent will perform other related duties as assigned.

Minimum Qualifications

Applicants must possess the the following:

  • Equivalent to graduation from a four-year college or university, along with the equivalent to three years of related, progressive administrative or professional experience applicable to the current job description.
  • Working knowledge of survey principles and techniques and skill in their application, along with general knowledge of principles of organization, administration and management.
  • Working knowledge of research and statistical methods are required along with strong knowledge of products and practices related to assessment of student learning outcomes.
  • Demonstrated superior written and oral communication skills.
  • Ability to analyze administrative problems and to make appropriate recommendations.
  • Experience in Word, Excel, statistical software (e.g., SPSS, SAS, other), and assessment tools (e.g., CampusLabs,).
  • Demonstrated ability to perform, apply complex survey techniques, and analytical reporting, along with the ability to work well independently and within a team of diverse individuals.
  • Ability to meet deadlines, manage multiple projects concurrently, work collaboratively, meticulous attention to detail, think critically and strategically, highly organized, and perform under pressure.
Preferred Qualifications
A Master's or PhD in social science, education, assessment, or related field is preferred.
Administrative experience in higher education is preferred.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)


You have medical, dental and vision plans from which to choose coverage. You may cover yourself and your eligible spouse or domestic partner and children. You are eligible to enroll in coverage if you are appointed at least half-time and for more than six months. If you enroll on a timely basis, coverage begins on the first of the month after your date of hire. You also may enroll during any annual open enrollment period.

Medical Benefits - You have a choice of several Health Maintenance Organizations (HMOs), depending on location, or Preferred Plan Provider (PPO) insurance plans through the

California Public Employees' Retirement System (CalPERS)). You and the CSU share the cost of coverage, with the CSU paying the greater portion of the monthly premium. You may pay your portion of the cost on a pre-tax basis through the Tax Advantage Premium Plan (TAPP).

Dental Benefits - You may choose between two dental plans: a traditional indemnity (fee-for-service) plan allowing you to see almost any dental provider, or a "dental HMO" plan offering a network of dentists from which to choose. Currently, the CSU pays the full dental premium for you and your eligible dependents.

Vision Benefits - Vision coverage includes an annual eye exam, and glasses or contact lenses every other year. Currently, the CSU pays the full vision premium for you and your eligible dependents.

Cobra Benefits - If you lose your eligibility for medical, dental, and vision benefits under specified circumstances (for example, you leave employment with the CSU), the Consolidated Omnibus Budget Reconciliation Act of 1986 (COBRA) and the Omnibus Budget Reconciliation Act of 1989 (OBRA) allows you to continue to receive health care coverage at your expense. You and your dependents can receive COBRA benefits for up to 18, 29 or 36 months, depending on the circumstances.


FlexCash - If you waive the CSU medical and/or dental coverage because you have other non-CSU coverage, you can receive additional cash in your paycheck each month. You will be taxed on this additional income. Currently, you can receive $128 FlexCash per month if you waive medical coverage and $12 FlexCash per month if you waive dental coverage.


Life and Accidental, Death & Dismemberment (AD&D) Insurance - The CSU provides you with $10,000 of basic term life insurance coverage and $10,000 of basic accidental death and dismemberment (AD&D) insurance coverage. The CSU pays the full cost of this coverage. Coverage is automatic and effective on the first of the month after your date of hire.


CSU Fee Waiver Program - If you are a full-time employee, you are eligible each term to waive certain fees at a CSU campus for a maximum of two courses or six units, whichever is greater. You may transfer your fee waiver benefit to your spouse, domestic partner, or dependent child (up to age 25); however, not all of the fees may be waived or reduced for your dependents.


CalPERS Retirement Plan - The California Public Employees Retirement System is a defined benefit retirement plan that provides lifetime benefits based on members' years of service, age, and final compensation. Full-time employees appointed for at least six months, or part-time employees working at least half-time and appointed for at least one year, are automatically enrolled in the CalPERS Retirement Plan.

Depending on hire and/or membership date, employees are placed in one of three retirement formulas. Each formula determines the employee contribution rate, and the benefit factor and final compensation period used to calculate retirement allowance.

Retirement Plans

Employee Contribution

5% of monthly pay in excess of $5135% of monthly pay in excess of $5136% of monthly pay

Pre-Tax Savings Plans - As a CSU employee, you have three voluntary retirement savings plans available to you, which allow you to invest pre-tax dollars to supplement your CalPERS Retirement Plan benefit. They are:

  • The CSU 403(b) Tax Sheltered Annuity (TSA) Plan
  • The Savings Plus 401(k) Thrift Plan
  • The Savings Plus 457 Deferred Compensation Plan
You may participate in any or all of the plans. Each is governed by a different section of the IRS Code resulting in different rules and provisions.


Holidays - The CSU offers employees 14 paid holidays each year; 13 scheduled on specific days and one you may take any time during the year.

Vacation - Depending upon your years of service, you earn vacation monthly as follows: 5/6 day up to three years; 1 1/4 days up to six years; 1 5/12 days up to 10 years; 1 7/12 days up to 15 years; 1 3/4 days up to 20 years; 1 11/12 days up to 25 years; and two days per month thereafter. If you have less than 10 years of service with the CSU, you can accrue up to a maximum of 272 hours (34 days); if you have more than 10 years, the maximum is 384 hours (48 days). Part-time employees accrue vacation on a prorated basis.

Sick Leave - For each month of continuous service, you accumulate eight hours of credit for sick leave with pay. Part-time employees accrue sick leave on a prorated basis.

Maternity/Paternity/Adoption Leave - You are eligible for up to 30 workdays per calendar year starting within sixty (60) days of the arrival of your new child, due to birth, adoption, or foster care assignment.


Human Resources Department
California State University, San Bernardino

California State University, San Bernardino is an Equal Opportunity Employer, and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who are representative of the diversity of California. California State University, San Bernardino, hires only those individuals who are lawfully authorized to accept employment in the United States.

Apply through Institution's Website

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