Account Specialist Inside Sales

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• Executes local sales plans and strategy in line with SBU strategy to maintain and develop existing and acquire new customers.
• Develop and execute an action plan for each customer based on customer roadmap.
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory / at defined account.
• Builds and maintains strong relationships with customers and distributors
• Communicate with KAM / Sales team on specific customers’ tasks and priorities
• Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints
• Execute pricing and promotional actions, Executes KAM strategy (listing, promotions)
• Managers and/ or steers distributor salesforce / 3rd Party Representation
• Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores / salons.
• Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
• Coordinates education implementation and sales impact with technical advisors
• Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt
• Steers the overdue payments, blocks orders if needed