Application Engineer - Technical Customer Lead
location_onSunnyvaleschedule그저께
apartment근무 형태:출근
trending_up경력 수준:리드
history최소 경력:3+ 년
school학력:학사
직무 내용
You will own strategy for major enterprise accounts, manage executive relationships, and understand customer autonomy needs. You will coordinate priorities with engineering, lead technical discussions and workshops, and identify product-development opportunities from customer insights.
Responsibilities
- Own account strategy for major enterprise customers
- Manage executive and leadership relationships
- Understand customer development needs and autonomy use cases
- Prioritize customer needs with engineering teams
- Gather requirements through technical discussions and workshops
- Identify product-development opportunities from customer insights
Requirements
- 3+ years working with external customers to integrate complex systems, troubleshoot issues, or drive resolution
- Knowledge of large-scale software development
- Knowledge of software systems, Linux, and cloud
- Technical communication and customer problem-solving skills
- Bachelor's degree in computer science, mechanical engineering, software engineering, or equivalent
Benefits
- Equity options and/or restricted stock units
- Health, dental, vision, life, and disability insurance
- 401k retirement benefits with employer match
- Learning and wellness stipends
- Paid time off
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