Area Manager, SPA1

location_onPhiladelphia, Pennsylvania, United Statesschedule25 days ago
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Job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Skills mentioned


AI, Ecommerce, Enterprise Software, Entertainment, Logistics, Retail
Philadelphia, Pennsylvania, United States

Amazon is a global leader in e-commerce, retail, and cloud computing, dedicated to being the most customer-centric company in the world. The company offers a vast online marketplace, innovative digital content, and cutting-edge cloud services through Amazon Web Services (AWS), serving millions of consumers and businesses worldwide. Amazon fosters a dynamic, fast-paced environment focused on invention and operational excellence. Professionals joining Amazon contribute to groundbreaking technologies like Alexa, while upholding a commitment to long-term thinking and a unique 'Day 1' mentality – prioritizing agility, innovation, and customer delight.

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