Houseperson The Wayback — A Marriott Tribute Portfolio

location_onPigeon Forge, Tennessee, United Statesscheduleil y a 15 heures
historyExpérience minimale:1+ an

Description du poste

At The Wayback, the bold colors, funky artwork, and vibrant spaces that make this property so distinctive only shine when every corner is clean, well-maintained, and guest-ready. As a Houseperson, you are an essential part of the team that keeps the property looking and functioning at its best — maintaining the cleanliness and upkeep of guest rooms, caring for our grounds and public spaces, and responding to basic maintenance needs as they arise. This is a hands-on role for someone who takes real pride in a job well done and understands that a well-maintained property is the foundation of a great guest experience.

What You'll Do

Property Care & Standards

  • Maintain the cleanliness and upkeep of guest rooms, including replacing bed linens and restocking supplies to AATMOS standards
  • Maintain property grounds and public spaces in excellent condition at all times
  • Assist in laundry operations including sorting, pre-treatment, washing, drying, and folding of hotel linens
  • Stock, maintain, and organize storage closets and facilities with proper inventory levels
  • Follow all AATMOS safety, sanitation, and standard operating procedures throughout each shift

Maintenance & Security

  • Respond to basic maintenance issues in a timely manner and in accordance with company policy
  • Report damaged property and any safety or security concerns to the appropriate team members promptly
  • Maintain the safety of guests and the security of all guest units at all times
  • Apply working knowledge of basic hand and power tools to address general repair needs as assigned

Team & Communication

  • Stay accessible and responsive to the front desk, housekeeping team, and Operations Manager throughout each shift
  • Record and respond to guest service requests accurately and in a timely manner
  • Support fellow team members across housekeeping and property operations as needed

What We're Looking For

Experience & Education

  • High school diploma or equivalent preferred
  • 1 year of hotel or property maintenance experience preferred but not required

Skills & Abilities

  • Working knowledge of basic hand and power tools, general cleaning principles, cleaning products and equipment, and grounds maintenance equipment
  • Reliable, detail-oriented, and able to work independently with minimal supervision

Physical & Schedule Requirements

  • Flexible availability including evenings, weekends, and holidays
  • Ability to stand, walk, bend, and lift up to 50 lbs consistently throughout each shift

Compétences mentionnées


Pigeon Forge, Tennessee, United States

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