Human Resources Business Partner

People Helping People, that is what Sunmark Credit Union is all about!

Why join the Sunmark Squad? We are a local credit union with 89 years of history helping members build brighter financial futures. Our “Good Vibes” culture is built on meaningful relationships, community impact, and teamwork.

Pay range: We anticipate a starting salary of $80,000–$90,000, depending on relevant experience and qualifications.

Schedule: This position will work onsite at our Latham, NY office. Hybrid flexibility may be available after the training period, up to two days per week. Typical business hours are 8:00 a.m.–4:30 p.m.; however, hours may vary based on business needs.

Serve as a trusted partner to leaders and employees, supporting workforce planning, employee relations, performance management, coaching, and talent strategy. In this role, you’ll help managers navigate people-related decisions, support a positive employee experience, and use technology and data to guide solutions that align with Sunmark’s mission and service culture.

How you’ll make an impact:

• Partner with people leaders on workforce planning, team structure, organizational design, leadership coaching, and talent strategy.

• Advise managers and employees on policy interpretation, investigations, conflict resolution, performance concerns, discipline, offboarding, and day-to-day people decisions.
• Partner with leaders to address employee relations concerns, conduct investigations, and support appropriate follow-up actions.

• Oversee the performance evaluation process, including coaching, documentation, corrective action, development planning, and effective use of performance management tools.

• Manage succession planning and nine-box talent review processes to support consistent performance, potential, and development discussions.
• Partner with managers and Sunmark University to identify performance gaps and implement learning solutions that support employee growth and business goals.
• Support the development, implementation, and enforcement of HR policies, procedures, and legal requirements.
• Assist with the annual Human Resources budget, as needed.
• Maintain visibility and relationships with employees through regular visits to credit union locations.

What we’re looking for:

• A minimum of 4 years of progressive Human Resources experience in a business-facing role; a bachelor’s degree in Human Resources or a related field is preferred.

• Strong experience in employee relations, leadership coaching, performance management, change management, and employment law.
• Comfort using HR systems, technology, and data to identify trends and recommend solutions; UKG or similar HRIS experience is a plus.
• A trusted, approachable communication style with the ability to support leaders and employees with professionalism, confidentiality, and sound judgment.
• The ability to manage deadlines, adapt to changing priorities, and support business needs with flexibility.