Work Study - Computer Lab Assistant IT/Client Support Svcs
Job description
Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
At the University of Wyoming, we are committed to creating a supportive and enriching workplace.
Join Our Campus Work Community!
Be part of the University of Wyoming community while gaining hands-on tech and customer-service experience. As a Computer Lab Assistant, you’ll support students and staff with basic computer and printing needs, help troubleshoot common issues, and keep the lab running smoothly — all while working a schedule that fits your classes.
Why you’ll love it
- Get paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training.
- On-campus job with flexible scheduling around classes (including 1-hour shifts).
- Consistent schedule for the semester with easy options to pick up extra shifts.
- Work a variety of shifts (days, evenings, weekends, nights); preference given to those available 7am–1pm M–F, or late-night/shifts (5pm–11pm).
JOB TITLE:
ATS (Academic Technology Services) Computer Lab Assistant
JOB PURPOSE:
- Provide friendly, helpful basic computer support and assist users with printing and software problems.
- Get paid to do your homework and help others in the lab space to be productive as well.
ESSENTIAL DUTIES ANDRESPONSIBILITIES
THIS IS A WORK STUDY JOB LISTING. (If you do not have a federal work study, you must apply using our non-work study application.)
- Provide basic computer support and assist users with printing and software problems.
- Troubleshoot account, quota, and email problems for lab users.
- Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.
- Can complete exams and optional training to earn raises.
Perks include: additional printing abilities, ability to do homework while on duty, on-campus employment, scheduling around classes (including 1 hour shifts), same schedule for whole semester, flexible time off, ability to pick up additional shifts beyond regular schedule.
- Shifts available days, evenings, weekends, and overnights. Those with availability between 7am and 1pm M-F or for shifts 5pm-11pm usually given preference.
In addition to standard application, applicants must also complete the supplemental form at
MINIMUMQUALIFICATIONS
- Education: Enrolled UW College Student
- Experience: Customer Service
- Other
- Familiarity with Consumer Technology
requirements
DESIREDQUALIFICATIONS
- Excellent customer service skills
- Working knowledge of Microsoft Windows and Office
- Basic computing skills
- Ability to troubleshoot problems and communicate solutions
- Work with cash amounts in US dollars up to $100
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
In addition to standard application, applicants must also complete the supplemental form at
WORK LOCATION:
On-Campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email [email protected].
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn move about Laramie, by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit
Skills mentioned
The University of Wyoming (UW) is the state’s sole four-year institution and serves as a land-grant university established under the Morrill Act. It was founded in March 1886 and welcomed its first students in September 1887. Located in Laramie, Wyoming, UW is known for providing accessible and affordable education. With over 120 undergraduate, graduate, and doctoral programs, the university offers a diverse array of academic disciplines, enabling students to tailor their education according to their interests and career aspirations. In addition to its strong academic programs, the University of Wyoming prides itself on its research initiatives, which span various fields, from natural sciences to engineering and social sciences. The campus features state-of-the-art facilities that support hands-on learning and research opportunities for students. The university is also committed to fostering a vibrant campus life, offering numerous extracurricular activities, organizations, and athletics, which promote community engagement and personal development.
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