Company Description
About Us
At Messa Sync, we are dedicated to helping businesses create meaningful connections and lasting growth. As a dynamic and forward-thinking company, we provide innovative strategies and tailored solutions that empower our clients to achieve their goals. Our collaborative culture, emphasis on professional development, and commitment to excellence make us a trusted partner in today’s competitive market.
Job Description
Job Description
We are seeking a dedicated and motivated Account Representative to join our team in Birmingham, AL. In this role, you will serve as the primary point of contact for clients, ensuring their needs are met while building long-term relationships. The ideal candidate will be proactive, customer-focused, and skilled in communication and problem-solving.
Responsibilities
Manage and maintain strong client relationships, serving as the primary contact for assigned accounts.
Understand client needs and provide tailored solutions to ensure satisfaction.
Collaborate with internal teams to deliver services and meet client expectations.
Track account performance and provide regular updates to management.
Identify opportunities for upselling or expanding services within existing accounts.
Resolve client concerns promptly and effectively.
Prepare reports and presentations to support client and internal discussions.
Qualifications
Qualifications
Bachelor’s degree in Business, Marketing, Communications, or related field (preferred).
1-3 years of experience in account management, sales, or customer service.
Strong interpersonal and communication skills, both written and verbal.
Ability to multitask, prioritize, and manage time effectively.
Proficiency with Microsoft Office Suite and CRM systems.
Problem-solving mindset with attention to detail.
Additional Information
Benefits
Competitive salary ($59,000 - $66,000 annually).
Opportunities for professional growth and career advancement.
Comprehensive health, dental, and vision insurance.
Paid time off, holidays, and sick leave.
Retirement savings plan with company contributions.
Supportive and collaborative work environment.