Company Description
About Captura Hall
At Captura Hall, we are dedicated to delivering precision, efficiency, and excellence across every layer of our operations. As a dynamic and fast-paced business services provider, we pride ourselves on building a culture of trust, discretion, and adaptability. Our team thrives on clear communication, sharp organizational systems, and the pursuit of continual growth.
Job Description
Job Description
We are seeking a highly motivated and detail-oriented Account Representative to join our growing team in Tampa. The ideal candidate will be responsible for managing client accounts, ensuring satisfaction, identifying growth opportunities, and facilitating smooth communication between clients and internal departments.
Responsibilities
Manage and nurture existing client relationships to ensure retention and satisfaction
Serve as the main point of contact for assigned accounts
Coordinate internal teams to deliver on client needs and expectations
Identify opportunities for upselling or cross-selling services
Track and analyze account metrics and provide strategic recommendations
Prepare and deliver client reports and updates in a timely manner
Resolve issues and handle client concerns efficiently and professionally
Maintain detailed records of client interactions and progress
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or a related field
1–3 years of experience in account management, customer service, or sales
Excellent communication, negotiation, and interpersonal skills
Strong organizational and problem-solving abilities
Ability to multitask and manage multiple client accounts
Proficiency in Microsoft Office Suite; CRM experience is a plus
Professional demeanor and results-driven mindset
Additional Information
Benefits
Competitive salary ($59,000–$65,000 annually)
Clear pathways for professional growth and advancement
Skill development opportunities and ongoing training
Supportive team environment and leadership
Paid time off and comprehensive health benefits