Job summary:
We are seeking a detail-oriented and motivated Accounting Assistant with a strong focus on Accounts Receivable (A/R) to join our finance team. Key responsibilities of this position include efficiently and effectively managing routine daily A/R functions, including generating, verifying, and distributing customer invoices and credit memos, processing customer payments, and researching and resolving discrepancies to ensure customer balances are up-to-date and accurate at all times.
Summary of essential job functions:
- Reconcile, post, and distribute customer invoices and credit memos.
- Accurately record, apply, and post incoming payments, credits, and debits to customer accounts, ensuring that payments are applied to correct invoices on a timely basis per established standards.
- Investigate and resolve discrepancies or issues with payments immediately, following up on short-payments and skipped invoices and resolving root cause.
- Follow-up on NSF checks and returned ACH payments to ensure timely resolution.
- Follow up on any missing remittances to resolve unapplied cash balances on customer accounts in a timely manner.
- Issue credit memos for returned products, price discrepancies, or other billing errors.
- Create and distribute manual invoices for services or other items as needed.
- Upload and maintain invoices on customer web portals (Tungsten/Coupa).
- Prepare and send weekly and monthly invoice activity reports to specific customers.
- Process and record customer credit card and/or ACH payments.
- Process weekly and monthly billing statements on a timely basis with accurate balances.
- Monitor shared A/R Inbox and respond promptly and professionally to customer inquiries.
- Assess monthly finance charges and perform small balance adjustments on customer accounts.
- Identify opportunities for process improvements and efficiencies in processes and procedures.
- Provide support & backup coverage for system entry and calculation of Deals.
- Provide periodic coverage and support for Accounts Payable, Pricing, and Staff Accountant as needed to ensure seamless operation of the accounting department.
Minimum requirements
- Education: Minimum requirement: Associate’s or Bachelor’s Degree in Accounting, Finance, or related field preferred.
- 2+ years of accounts receivable or similar accounting roles.
- Experience with a fully integrated ERP system.
Abilities required
- Self-motivated professional who thrives both independently and in team settings.
- Highly detail-oriented with strong organizational abilities for managing tasks and information.
- Sharp analytical skills for resolving discrepancies and ensuring payment accuracy.
- Proficiency with accounting software and MS Excel, and 10-key by touch.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Good written and verbal communication skills. Able to compose written communications in standard business format with the appropriate format for the situation.
- Ability to effectively communicate with various departments and customers and remain composed and tactful in stressful conversations.
- Expected Hours: 40 per week
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.