The Office of Admissions is responsible for the marketing, recruitment, application processing, and orientation for new undergraduate students at Montana State University. The office also interprets and implements Board of Regents and Montana State University academic policies, processes 25,000+ undergraduate applications for admission annually, evaluates all undergraduate admission credentials for formal admission, and articulates and evaluates transfer credit.
Under the direction of the Associate Director of Admissions for Application Processing/Evaluation, the person in this position demonstrates leadership within the application evaluation unit while using a significant number of technological tools to process and evaluate applications and credentials, and to maintain, compile, and distribute related information as required.
Under the direction of the Associate Director of Admissions for Application Processing/Evaluation, the person in this position demonstrates leadership within the application evaluation unit while using a significant number of technological tools to process and evaluate applications and credentials, and to maintain, compile, and distribute related information as required.
Duties and Responsibilities
- Receive, process, verify and maintain applications and credentials using a variety of technology tools.
- Determine admissibility of applicants by evaluating transcripts and other supporting documentation according to Montana State Board of Regents and Montana State University policies.
- Evaluate transfer courses and apply academic credit to fulfill MSU graduation requirements.
- Accurately enter/verify admission information in the MSU database (Banner) and/or Admissions CRM.
- Gather documents and make Residency determinations according to Board of Regents Policies.
- Troubleshoot and solve problems with difficult applications and/or issues with technological tools required to perform job functions.
- Inform applicants of admission status.
- Act as an advisor for students, parents, outside institutions, and other university personnel regarding admission requirements, transfer of credit, and the applicability of that credit to fulfill University requirements.
- Compile transfer guides for transfer of credit to MSU.
- Prepare correspondence regarding admission requirements, admission status, transfer credit policies, and follow-up on applicants.
- Maintain data for the Transfer Equivalencies link on the MSU website.
- Process transcripts in Transcript OCR software for uploading to the MSU computer database (Banner).
- Perform related duties as required.
Will also take responsibility in one or more of these areas:
- Serve as Residency Specialist, providing guidance to all other evaluators as well as working closely with parents and students. Regularly confer with Residency Committees, Tax Specialist, and Legal Counsel regarding unique residency issues.
- Provide co-lead support in training new and current evaluator staff regarding residency issues, transcript evaluations, and Banner Document Management (BDM) and cross-training support to entire Admissions staff.
- Download and appropriately index transcripts from various electronic sources; serve as a resource to other staff regarding the “One MSU” initiative.
- Serve as the lead for hiring, training, and supervising student employees for the application evaluation unit.
- Track inventory for all flyers, documents, and folders included in new student acceptance packets. Assist in updating and creating the same on an annual basis.
- Receive, process, reconcile and troubleshoot all application fee payments; manage cash/check/credit card deposits daily.
Required Qualifications – Experience, Education, Knowledge & Skills
- Two years post-secondary education or two years administrative experience which includes highly detailed work assignments and extensive contact with the public or an equivalent combination of education and experience.
- Demonstrated experience using database, word processing, spreadsheet, e-mail, and internet software as well as familiarity using reporting software, pdf management software and/or other technology tools.
- Demonstrated experience designing, formatting, typing, and proofing business correspondence, forms, reports, etc.
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Experience in a university setting.
- Experience with Banner or a similar software package.
The Successful Candidate Will
- Consistently exercise initiative and good judgment.
- Effectively and confidently operate work related equipment and technology tools.
- Communicate effectively with employees and the public both in person and over the phone.
- Represent the Office of Admissions and its programs to others in a professional and courteous manner.
- Maintain confidentiality of records and information.
- Exercise self-motivation and good judgment and work effectively both independently and in a team-oriented manner, under minimal supervision.
- Develop and maintain effective working relationships with a diverse range of people both internal and external to the organization, including non-traditional and under-represented student populations.
- Excellent written and verbal communication skills, and the ability to provide appropriate responses to questions and inquiries from a wide variety of individuals, both internal and external to the organization.
- Organize and prioritize simultaneous workloads, meeting deadlines, and remain adaptable to changing priorities while maintaining a positive, effective, and professional approach.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
No
Posting Detail Information
Number of Vacancies
1
Desired Start Date
Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on 08/29/2025; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.