ADMISSIONS REPRESENTATIVE SUMMARY
The Admissions Representative is responsible for enrolling students while adhering to Valley College policies and the accrediting standards and applicable laws, rules and regulations, as required by accrediting and other federal and state regulatory agencies.
RESPONSIBILITIES & DUTIES
- Consistently respond to inquiries in a timely and professional manner.
- Follows Valley Colleges phone scripts and admissions presentations to inform prospective students about Valley College education programs.
- Coordinates lead handling and prospect appointments with the Director of First Impressions or designated campus staff member.
- Maintains his/her student inquiry management system.
- Works with faculty, placement and administrative personnel to keep attrition low and improve placement.
- Takes an active role in community outreach, high school visits and job/college fairs.
- Adheres to the Admissions Personnel Code of Conduct and to all Valley College's policies and procedures.
- Encourage and support students with professional and life obligations.
JOB SPECIFICATIONS
COMPETENCIES
- Professional Communication.
- Detailed Oriented.
- Organization.
- Confidentiality.
- Ethical.
- Teamwork.
- Critical Thinking and Problem Solving.
- Strong Soft Skills for interpersonal communication.
SUPERVISORY RESPONSIBILITY
This position does not have any direct supervisory responsibilities.
WORK ENVIRONMENT
This job operates in an academic office setting. It is an onsite position. This role routinely uses standard office equipment, including a laptop, printer, photocopier, and smartphone.
TRAVEL
This position may need to have occasional travel.
PHYSICAL DEMANDS
This office role involves extended periods of sitting and basic movement. It may require occasional lifting and reaching. Reasonable accommodation requests will be considered per ADA guidelines.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time hourly position. The days and hours of work are Monday-Friday, 40 hours per week. The standard work week is Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
EDUCATION and PRIOR WORK EXPERIENCE
- A bachelor?s degree in a related major plus a minimum of 3 successful years of Higher Ed enrollment experience are required.
- Must have good interpersonal and communication skills.
SUPERVISORY CONTROL
Direct Report: Director of Admissions
Collaboration Report: Campus Director
The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.