About us
We offer a professional. friendly and fast paced environment for a person who enjoys working with customers and delivering excellent service.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Company perks
- Flexible working hours
- Motivate, train and develop all center associates, focusing on excellent customer service, customer engagement, and sales functions.
- Deliver exceptional customer service through customer engagement and quality product delivery.
- Be knowledgeable of products and services offered and properly promote them to customers
- Process and document damaged shipments, late and lost package claims.
- Assist the Center Manager with the upkeep of center imaging, impact zones and display areas.
- Assist the Center Manager in all areas of inventory control, ordering, and maintaining stock and vendor relationships.
- Ensure that all center associates maintain a professional, well-groomed appearance according to TUPSS standards at all times.
- Assist the Center Manager in planning, preparing and conducting meetings, developing incentive programs and other associate related activities.
- Proactively handle customer complaints and resolve customer issues.
- Accurately perform daily close out procedures, general ledger administration, bank deposits and other accounting functions in accordance with Company policy and procedure.
- Efficiently use the computer systems in support of communication, reporting and other business requirements.
- General housekeeping duties.
- Other duties as assigned
Education and/or Experience:
1– 3 years of customer service experience in a retail or restaurant environment. Experience in leading or managing a team is highly desirable. POS and computer experience is highly desirable.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Saturday availability
Experience:
- Customer service: 2 years (Required)
License/Certification:
- Certified Notary Public (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Orangevale, CA 95662 (Required)
Ability to Relocate:
- Orangevale, CA 95662: Relocate before starting work (Required)
Work Location: In person