Envision working at a Caribbean-inspired resort that sits just steps from the lively Virginia Beach Boardwalk and is a stone’s throw away from the ocean.
As an Asst Housekeeping Manager, you will support the Assistant Executive Housekeeper by ensuring the upkeep and cleanliness of the entire resort. Specifically, an Assistant Housekeeping Manager will perform the following tasks to the highest standards:
- Allocate work duties to Team Members
- Perform routine inspections and spot checks of rooms / lodges
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Attend Management and Health and Safety meetings
- Health and Safety training and monitoring
- Ordering of supplies and stock
- Recruit, manage, train and develop the team
- Manage Rota’s and annual leave
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Efficiently manage stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to Resort brand standards at all times
What are we looking for?
As an Assistant Housekeeping Manager serving Hilton Grand Vacations Brand, you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior’s, skills, and values that follow:
- Previous housekeeping experience required.
- 1-2 years' experience in supervisory or management role.
- Strong organizational and analytic skills and attention to detail
- Strong communication skills - A passion for delivering exceptional levels of guest service.
- Proficiency with computers and computer programs, including Microsoft Office
Preferred Qualifications:
- Previous experience in a Housekeeping Assistant Manager role
- A successful track record of working with and managing a team would be preferred.
Why do Team Members Like Working for us?
- Day One Benefit
- Motivating base pay
- Recognition Programs and Rewards
- Discounted Travel Programs
- 401(k) program with company match
- Paid Time off and Paid Sick Days
- Paid Parental Leave
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities