Liberty Auto Plaza (Nissan, Kia and Volkswagen) in Libertyville is looking for multiple Service Advisors to join our growing team. We are looking for self-starting individuals with excellent customer service skills. Some experience is preferred. Responsibilities include but are not limited to:
- Greeting customers and assist them with any inquiries they may have.
- Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
- Consult with customer on applicable service specials.
- Prioritize required services and be prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes.
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
- Spend quality time building relationship with the customer.
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
In return we offer, competitive pay, health/dental, 401k and a great working environment. EOE.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Work Location: In person