Morgan Automotive Repair: We currently have two Automotive and Truck repair facilities focused on quality maintenance service and repairs. Our pursuit of Service Excellence sets us apart from competition. Come work with a great company and a team of industry veterans with a true passion for what we do.
Thousands of customers have experienced our amazing teams that go the extra mile for our customers. We provide professional service and repairs on all makes and models. We provide detailed inspections and service recommendations to keep our customers on the road.
We’re always looking to expand our team with like-minded professionals. If you are looking for a great team to join, send us your resume.
Service Advisor skills and qualifications:
- Customer service skills: Service Advisors deal with suppliers, provide estimates and schedule appointments, so being courteous and friendly is essential. They also need to be able to handle customer complaints diplomatically and politely.
- Communication skills: As a liaison between the customer and technician, a Service Advisor needs to be able to clearly explain the technician’s repair recommendations to customers while communicating customer needs to technicians.
- Comprehension skills: Service Advisors should be able to comprehend customers questions and concerns as well as what is being said when technicians give complex service recommendations.
- Engineering and mechanical expertise: Having extensive knowledge in these areas is essential when looking over complex technical documents, ordering online and speaking with technicians.
- Troubleshooting skills: Service Advisors need to be able to think on their feet and quickly resolve issues when customers change their minds about service work, repairs are running behind schedule or parts arrive late.
- Math and writing skills: Service Advisors prepare and calculate estimates so having good math and writing skills are an essential part of the job.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Automotive Service Writer: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Manteca, CA 95336 (Required)
Work Location: In person