Behavioral Health Office Support/ Receptionist with little to no 'job hopping.' This position is responsible for screening telephone calls and e-mails, accepting payments, insurance verification, eligibility, and scheduling psychotherapy (office and telehealth) appointments. Must have the ability to multi-task and work in a fast-paced environment while maintaining exceptional customer service.
Required Skills
- Strong written, computer, and communication skills.
- Excel, Word, OneDrive, Telehealth and VIP Phone technologies.
- Knowledgeable about HIPPA compliance.
- Knowledgeable of Behavioral Health basic office practices.
- Positive attitude and a strong work ethic is a must.
- Maintain & update patients' confidential Electronic Health Records (EHR).
- Must be friendly, energetic, and willing to provide a helping hand.
- Must have desire to take ownership in overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners.
- Ability to integrate marketing skills with basic office practices.
- Bilingual Spanish/English
Other duties as assigned
Minimum Education Qualifications
- High School Diploma or GED, Associate Degree preferred.