Business Systems Engineer

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

Syntegon Packaging Technology, LLC in New Richmond, Wisconsin is part of the Syntegon group and offers a wide range of packaging equipment. The city of New Richmond is known as "The City Beautiful". It is an easy and quick commute in both directions from the Minneapolis/St. Paul Metro area and a short distance from Eau Claire, WI.

Job Description

Our standard and custom high-speed automated packaging equipment enables our customers to excel in highly competitive food and pharmaceutical industries. We thrive for developing, adopting and enhancing our portfolio to lead the industries with new innovative technologies and solutions. The Business Systems Specialist is an integral role in Syntegon’s success in leading the world’s packaging machinery market.

In this role, the business systems specialist will support, maintain, and enhance business systems for the New Richmond site by working cross-functionally with internal stakeholders and coordinating with other Syntegon sites to align with global standards and initiatives. Success in this role requires initiative and a continuous improvement mindset to be able to identify and drive positive changes within the site business systems for more efficient operations.

Technical tasks and responsibilities:

• Maintain, support, and enhance existing business systems (e.g., SAP, D365 PO, Tacton CPQ), and design and implement new solutions to replace or automate manual processes.
• Develop custom code and BI solutions to enable effective reporting and meet evolving business needs.

Leadership tasks and responsibilities:

• Drive continuous improvement of New Richmond’s business systems and manage cross-functional change in collaboration with department leadership.
• Train and support users to build system competency and ensure successful adoption across the organization.

Strategic tasks and responsibilities:

• Identify system gaps and inefficiencies in business system landscape, gather stakeholder feedback, and lead execution of effective solutions.
• Advocate for New Richmond’s business needs in corporate initiatives to ensure standardized systems, including configurators, are optimized for local use.

Qualifications

Basic Requirements:

• Bachelor’s degree in computer science or software engineering (or 7+ years of relevant experience)
• 5+ years of software development experience
• 3+ years of development experience with SAP

Preferred Qualifications:

• Proven ability to write complex code and manage projects from initiation through implementation.
• Experience with ERP/CRM and CPQ systems (preferably Tacton), including administration, support, and development.
• Proficient in BI tools like Power BI for developing dashboards, reports, and data visualizations.
• Familiarity with additional programming languages and business processes such as manufacturing, sales, and accounting.
• Strong communication skills with the ability to collaborate across technical and non-technical teams.
• Self-motivated, analytical, and effective at leading cross-functional initiatives and driving continuous improvement.

Additional Information

The expected compensation range for this position is between $120,000 - 130,000 annually.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

The welfare of our employees’ matters to us. Therefore, Syntegon offers a generous and attractive benefits package that meets our employees’ needs.

• Health insurance (Medical, Dental, Vision, and Prescription from day one)
• 401(k) with generous Company Match
• Employer Paid Short- and Long-Term Disability Insurance, Life Insurance
• Education Assistance Program
• Paid Time Off
• Employee Assistance Program

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.