Call Center Representative Scheduler - No Sales or Telemarketing Involved
Communicate with customers across the United States via outbound calls to schedule automotive service and recall appointments for car dealerships. Our office is located in Guaynabo, Puerto Rico.
Job Requirements:
- High School Diploma and College Degree
- Proficient Speaking and Writing in English
- 1+ Years of Customer Service Experience
- Call Center Experience
- Fully Bilingual
- Must have a positive attitude and friendly personality
- Enjoys delivering exceptional customer service
- Full availability required
Skills:
- Professional Phone Etiquette
- Clear and Concise Communication Skills
- Can Work Independently and as a Team Member
- Detail Oriented
- Ability to Take and Follow Instructions
- Problem Solving Abilities
- Ability to Work Under Pressure
- Manage Daily Priorities and Responsibilities
- Attention to Detail
- Ability to Multi-Task
- Strong Customer Service Skills
- Knowledge in Trouble-Shooting
Full-Time Outbound Hours/Pay:
- Monday - Friday 10:00am-6:30pm
- $11/hour + performance bonuses
Interview Process:
- Please provide the best phone number for us to reach you and your availability, Monday through Friday, 10:30am-6:00pm Puerto Rico time
- Please allow 20 minutes for this call
Apply Now by Completing the Following:
- Attach Your Resume in English
Work Location:
- Guaynabo, Puerto Rico
Job Type: Full-time
Pay: $11.00 per hour
Benefits:
- Paid time off
Education:
- High school or equivalent (Preferred)
Language:
- English (Required)
Work Location: In person