Overview:
Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.
Responsibilities:
Provide case management, home or field visits, coordinate services for program participants, and assist in program activities and administrative support. Act as lead to support Case Managers with job duties.
- Process Program referrals and assign clients to Case Managers based off caseload report.
- Review caseload report monthly and report finding to Program Supervisor/Manager
- Assist with training of new Case Managers
- Act as a resources for Case Managers on community referrals, updating referral list as needed
- Present positive role model
- Enroll participants based on program eligibility criteria
- Document case management using the program templates (Service Plan, Case Notes, Referral Log, Contact Log, Consent Forms, and other forms as directed)
- Monitor the coordination of services and documents additional needs identified for each participant
- Monitor utilization of services and care
- Encourage and monitor that participants complete the educational sessions
Minimum
- High school graduate or equivalent with seven years case management experience, or equivalent combination of education and experience;
- Valid California driver’s license, current vehicle insurance, and reliable transportation
- Bilingual English/Spanish
- Availability and willingness to work evening and weekend hours, as required
Preferred
- Bachelor's degree in a related field
Required Skills/Knowledge/Abilities
- Ability to present information effectively verbally and in writing to individuals and groups from various cultural, ethnic and educational backgrounds
- Ability to work independently and under time constraints
- Ability to handle confidential materials and information in a professional manner
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction
- Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel
Pay Range
- $22.00 to $25.00 DOE