Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions, assist with product inquiries, and contribute to the overall success of our retail environment.
Duties
- Greet customers warmly and provide assistance with their shopping needs.
- Process transactions accurately and efficiently using the cash register.
- Handle cash, credit, and debit transactions while ensuring compliance with company policies.
- Maintain an organized and clean checkout area to enhance customer experience.
- Assist in stocking shelves and maintaining inventory levels.
- Conduct product demonstrations to educate customers about features and benefits.
- Communicate effectively with customers regarding promotions, sales, and store policies.
- Collaborate with team members to meet sales goals and improve store performance.
- Supervise junior staff as needed, providing guidance and support in their roles.
Skills
- Proficiency in retail sales techniques and understanding of retail math principles.
- Strong basic math skills for accurate cash handling and transaction processing.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Experience in cash handling procedures to ensure secure financial transactions.
- Ability to stock merchandise efficiently while maintaining visual standards.
- Strong sales skills to promote products effectively to customers.
- Exceptional communication skills to engage with customers positively.
- Experience in conducting product demos to enhance customer knowledge of offerings.
- Supervisory skills are a plus for overseeing team operations when required.
Join us in creating a welcoming environment where customers feel valued and supported!
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
Work Location: In person