Job Summary
Startup Pediatric clinic. The Clinic Manager and Clinical Staff Member serves a dual role, balancing administrative leadership with hands-on clinical responsibilities. This position is responsible for overseeing daily operations, ensuring the delivery of high-quality patient care, managing staff, and maintaining regulatory compliance. The ideal candidate is a seasoned professional with a background in speaking Spanish fluently, clinical care, leadership experience, and a commitment to operational excellence.
Key Responsibilities
Administrative and Leadership Responsibilities
Operational Oversight:
o Develop and implement policies, procedures, and workflows to optimize clinic efficiency and patient satisfaction.
o Manage clinic operations, including staffing, scheduling, and resource allocation.
o Provide direct patient care administratively and/or clinically.
o Support the clinic team in managing patient flow and ensuring timely care delivery.
o Ensure the clinic adheres to state and federal healthcare regulations.
o Monitor and maintain accreditation standards and quality assurance initiatives.
o Oversee clinic budgets, billing processes, and expense tracking.
o Identify opportunities for cost optimization and revenue growth.
o Address patient concerns and feedback to maintain a high standard of care.
o Implement strategies to improve patient experience and satisfaction.
Staff Management:
o Supervise and mentor clinical and administrative staff and provide ongoing training.
o Conduct performance evaluations and provide ongoing feedback.
o Facilitate team meetings and foster a collaborative work environment.
Qualifications
Education and Experience
- Bilingual and fluent in Spanish. (Preferred)
- Degree in healthcare administration, nursing, or a related field preferred.
- Minimum of 3-5 years of experience in a healthcare management role.
- Proven experience in providing direct patient care in a similar setting (ex. Front Desk/Patient Intake, Registered Medical Assistant)
Skills and Competencies
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficient in healthcare operations, budgeting, and compliance requirements.
- Ability to multitask and adapt in a fast-paced environment.
- Skilled in using electronic health record (EHR) systems.
Work Environment
- Combination of administrative office work and clinical patient care.
- May require evening or weekend shifts depending on clinic hours.
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Ability to Commute:
- Stonecrest, GA 30038 (Preferred)
Ability to Relocate:
- Stonecrest, GA 30038: Relocate before starting work (Preferred)
Work Location: In person